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Email not sent to new user

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9 years 10 months ago #126558 by Mazi
Replied by Mazi on topic Email not sent to new user
And there are no further details available when enabling SMTP error output?
Best regards/Beste Grüße,
Dr. Marcel Minke
survey-consulting.com
offlinesurveys.com
Feel free to contact me by email for professional LimeSurvey support!
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9 years 10 months ago #126559 by holch
Replied by holch on topic Email not sent to new user
Haven't used the SMTP error output yet. Have to see how to activate this first and them make some new tests.
Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
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9 years 10 months ago #126561 by holch
Replied by holch on topic Email not sent to new user
Just saw that this is a feature of the GUI, thought I have to tinker with the config file.

It was already set to "on error". So there were no further errors reported.

But, I think I found at least my problem: Security was set to TLS and when I switched to SSL the email got sent.
Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
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