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ComfortUpdate server not responding

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3 weeks 6 days ago - 3 weeks 6 days ago #240785 by baltzis
Thanks for the tip. There is no just $config = though, since all lines start with this. I guess you mean the line  $config('comfort_update_server_ssl'). I already received this advice and used it. According to the instructions, if this works, then there is a problem with my PHP curl settings. We are working on this, because we'd rather use ssl to communicate with the ComfortUpdate server.

Thanks again.
Last edit: 3 weeks 6 days ago by baltzis.

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6 days 16 hours ago #241520 by Matiasko
Have you got any news on that?

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6 days 11 hours ago #241533 by baltzis
Unfortunately not. Most probably we'll try to reinstall LimeSurvey, but we need to find the time to do this, while several surveys are currently running. Otherwise, we'll need to cancel the subscription, since it becomes unusable.

In any case, I will post any new developments when available.
The following user(s) said Thank You: DenisChenu

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5 days 18 hours ago #241547 by DenisChenu
About Comfort update : i think best is to contact LimeSurey Gmbh team support.

This forum is for community discussion.

account.limesurvey.org/support/support

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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5 days 17 hours ago #241551 by baltzis
Thanks for your reply. We've already done this.

Regards

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5 days 16 hours ago #241557 by DenisChenu

Thanks for your reply. We've already done this.

Regards
 
By email too ? support@limesurvey.org ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.

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