Hi cdorin thank you for looking in to this
I've a self-host instance. Page is now accessible for this user and I can try to connect a 2FA. Response (directCallConfirmKey) unfortunately is
For the admin user there is no problem with permissions but with
Tried both Google authenticator and Authy with the same results.

How can I best help troubleshoot this situation?

Thanks for the feedback. The developer knows about it. We will soon provide another update.

Hi. Markus. Nice to meet you in here. I am Young from PPRI.

I tried Limesurvey Professioanl(Hosted Service) and 2FA is working fine in there. I also have a CE Version 3.17.16+190906. I downloaed and installed the plug-in but it's not working.

I clicked 'Create 2FA Binding' after typing in the confirmation Key but nothing happen with both Google Authenticator and Duo.

Any suggestion?

Hello Young, let's continue the conversation on the bugs tracker (thanks for create a bug report!). I pinged Markus in there.

Link: bugs.limesurvey.org/view.php?id=15265

Hi, I have premium, but I can not find the plugin in the Limestore anymore, are you working on an update for LS 4.2?

Hello,
I have the same issue here, LS 4.2.2+200504 and premium subscription but I cannot install the plugin nor find it on the LimeStore.
Thanks.

Thank you for the heads up - we are working on that and apologise for the created inconveniences.

The 2FA plugin is now available again in the LimeStore. I will check next to make it compatible for LimeSurvey 4 too. Please wait.

cesystra wrote: Hello,
I have the same issue here, LS 4.2.2+200504 and premium subscription but I cannot install the plugin nor find it on the LimeStore.
Thanks.

Please to go this page and download the plugin: account.limesurvey.org/limestore/extensi...administration-login

It should work for LimeSurvey 4. Let us know if you have any further issues.

Hi, i have Limesurvey 4.2.4 and installed the new plugin 1.2.2. Installation worked and I activated the plugin.

Nothing happens when I press the button "register 2FA now".
Have tried Firefox, Opera, Safari and Chrome on Mac. The same thing happens in all browsers.

@kjnerhus Thanks for testing. Can you click F12 in the browser (Firefox or Chrome) to enable debug window? Then click the "Console" window and give us a screenshot of any error message (presented in red text). Thank you.

This is what I got:

TypeError: window.TFAUser is undefineduserindex:552:1
<anonymous> martinasurvey.no/_kne/index.php/admin/pl...method/userindex:552
jQuery 7
dispatch
handle
trigger
triggerHandler
<anonymous>
e
t

OK, it shows that a script is not initialized as it should. Where is your upload/ folder located? Are all your folders in a standard web root?

Yes it is in a standard web root. Could it be a thing with permissions?

kjnerhus wrote: Yes it is in a standard web root. Could it be a thing with permissions?

It shouldn't be a problem with permission. If you're using a standard Linux setup, everything is readable for all users, which should be enough to load the script file for the web user. Hm hm.