What does "returned" mean? Does it mean that out of a sudden the login is broken again?
Which Limesurvey version do you currently use?
Best regards/Beste Grüße,
Dr. Marcel Minke
survey-consulting.com
offlinesurveys.com
Feel free to contact me by email for professional LimeSurvey support!
I was able to login without any issues at the start of December, I returned this week to try and login again to make some changes when the same problem started happening again.
I'm afraid were I'm new to limesurvery as well I don't know how to check the version which login access.
If this happens out of a sudden the only issue I can think of is some changes at the server backend. Maybe session data isn't stored properly anymore or something like this.
Please contact your sysadmin and ask them for help.
Best regards/Beste Grüße,
Dr. Marcel Minke
survey-consulting.com
offlinesurveys.com
Feel free to contact me by email for professional LimeSurvey support!
I am the sysadmin and look at the server, everything is fine with the session data as we use drupal on the server in the same domain area which hasn't had any problems with the logging in or out.
If Drupal and Limesurvey share the same session directory (php.ini -> session.save_path) it could happen that Drupal wipes out Limesurvey sessions.
If Limesurvey has its own directory for sessions make sure that this is writable and the webserver has sufficient rights to create/store the session details.
Best regards/Beste Grüße,
Dr. Marcel Minke
survey-consulting.com
offlinesurveys.com
Feel free to contact me by email for professional LimeSurvey support!
Been speaking with some drupal developers over skype and still not able to resolve this issue. I can confirm Drupal and Limesurvey share the same session directory but Drupal aren't wiping out Limesurvey sessions as Limesurvey aren't recording the sessions even with the correct permissions to do so as they use the same user as Drupal.
And : can you activate debug mode (debug=>2) in your config.php and look at the console for:
- The log
- Session and cookies var.
Maybe remove all of your cookies can be a good idea.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. -
Professional support
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Plugins, theme and development
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Thanks for the detailed reply.
$config = "2.05+";
$config = 177;
$config = 140821;
is from the verison.php
I've looked at the config for the Sessions_settings but can't find this anywhere. With the debug mode I've set this to 2 but can't see anything in my console or error logs.
and then once I was logged in turn ON the plugin for Webserver authentication. The upgrade didn't enable it even though it was set to TRUE in the config.php.
There is a small not in the online manual that the settings for Webserver authentication are via plugin and not the config.php. But it is missing from the upgrade installation pages.