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Error Message: Could not instantiate mail function.

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13 years 3 months ago #69580 by xamarshahx
Replied by xamarshahx on topic Error Message: Could not instantiate mail function.
I upgraded to the newest version and now I get the same error. I have another instance of the LimeSurvey installed on the same server and it works fine. I use the default PHP Mailer and double checked all of my settings.
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13 years 3 months ago #69609 by Mazi
Replied by Mazi on topic Error Message: Could not instantiate mail function.
If it is the same server, you use the same settings and everything else is similar too, then I can't say what might be wrong.
Best regards/Beste Grüße,
Dr. Marcel Minke
survey-consulting.com
offlinesurveys.com
Feel free to contact me by email for professional LimeSurvey support!
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13 years 3 months ago #69643 by xamarshahx
Replied by xamarshahx on topic Error Message: Could not instantiate mail function.
Yeah, I just downgraded back to 1.90+ and it works (same as the other instance). Not sure what is going on.
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13 years 3 months ago #69653 by Mazi
Replied by Mazi on topic Error Message: Could not instantiate mail function.
This could only be a spelling issue I guess...
Best regards/Beste Grüße,
Dr. Marcel Minke
survey-consulting.com
offlinesurveys.com
Feel free to contact me by email for professional LimeSurvey support!
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13 years 3 months ago #69875 by Csaba
Replied by Csaba on topic Error Message: Could not instantiate mail function.
Hello,

I have almost the same problem. I set SMTP mailing, but I had the following error.

There were no eligible emails to send. This will be because none satisfied the criteria of:


having a valid email address
not having been sent an invitation already
having already completed the survey
having a token

How can I solve the problem?

Csaba
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13 years 3 months ago #69883 by DenisChenu
Replied by DenisChenu on topic Error Message: Could not instantiate mail function.
Did you create the token ?
[img
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
The following user(s) said Thank You: chapmanm
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13 years 3 months ago #69886 by Csaba
Replied by Csaba on topic Error Message: Could not instantiate mail function.
Hi,

Yes.

1. My email settings:
Default site admin email: veszelszki.csaba@gmail.com
Administrator name: Csaba Veszelszki

Email method: SMTP
SMTP host: smtp.gmail.com:465
SMTP username: veszelszki.csaba@gmail.com
SMTP password: *********
SMTP SSL/TLS: TLS
SMTP debug mode: Always

Email batch size: 50

2. I try to send the email from a survey to defined tokens.

3. I run the Limesurvey on webserver.

4. I switched on the debug. I have no other error. Just that I already mentioned:

Sending invitations...
(Sending to Token IDs: 1)
Warning
There were no eligible emails to send. This will be because none satisfied the criteria of:


having a valid email address
not having been sent an invitation already
having already completed the survey
having a token

I hope it helps to you.

Best regards.

Csaba
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13 years 3 months ago #69950 by Csaba
Replied by Csaba on topic Error Message: Could not instantiate mail function.
Hi,

Do you have any idea what can be wrong in my email settings?

Best regards.

Csaba
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13 years 3 months ago #69973 by DenisChenu
Replied by DenisChenu on topic Error Message: Could not instantiate mail function.

Shnoulle wrote: Did you create the token ?

[img

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
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13 years 3 months ago #69980 by Csaba
Replied by Csaba on topic Error Message: Could not instantiate mail function.
Yes.
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13 years 3 months ago #70013 by Mazi
Replied by Mazi on topic Error Message: Could not instantiate mail function.
1. Which Limesurvey version do you use?

2. When adding a new admin user an email is send as well. Does that work fine?
Best regards/Beste Grüße,
Dr. Marcel Minke
survey-consulting.com
offlinesurveys.com
Feel free to contact me by email for professional LimeSurvey support!
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13 years 3 months ago #70031 by Csaba
Replied by Csaba on topic Error Message: Could not instantiate mail function.
I use Version 1.91+ Build 11379.

I add new user, but the email sending is not worked. I shows emails fail.
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