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Survey records responses by gives 403 invalid access token on submission

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15 hours 35 minutes ago #271407 by holch

How could one runs 6.15.7 if it is not released ? ;*)
 
Because it IS released. :-)

Have a look at community.limesurvey.org/downloads/ .

And it is actually also available in Comfort Update, at least for me:
 


 

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15 hours 28 minutes ago #271408 by sysco
:*)

Ok, good for you, here it is not yet available.
 

I'll wait on Monday to see if it shows up and if it fixes the case. Otherwise, thanks for bug 20235 where some code could fix the problem too.

Have a nice week end! 
 

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15 hours 11 minutes ago #271409 by holch
That is weird. I don't see why this would not show up for all users at the same time (assuming that you are using a paid version of CU).

Try to clear the browser cache or login with a different browser. Or clear the asset cache. Not sure if it could help, but it certainly won't hurt either to try.

If this all doesn't help and you are a paying customer (which I assume you are), I would open a support ticket and ask why the newest version isn't available for you in Comfort Update.

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15 hours 7 minutes ago #271410 by sysco
Yes, I have two customers who paid for CU. We arrived 'til 6.15.6, so I guess we'll have the next one too (each has yet available update on their keys).
Browser cache changed nothing, I'll try asset one, thx.

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14 hours 52 minutes ago #271411 by holch
Yeah, even if they wouldn't have enough keys, the update should still show. You just couldn't update.

Maybe it is rolled out in waves, so that the servers are not "overwhelmed"? No idea.

I don't think that the different caches should have an impact. but it is easy enough to do to exclude this possibility.

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14 hours 46 minutes ago #271412 by holch
Problem doesn't seem to be solved with 6.15.7, as a user in the German forum is reporting the same issue and says he/she has 6.15.7:

forums.limesurvey.org/forum/german-forum...-endnachricht#271391

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14 hours 40 minutes ago #271413 by sysco
No luck with asset cach either.

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14 hours 40 minutes ago #271414 by holch

Bug 20222 seems to say the 6.15.7 fixes the problem too:
bugs.limesurvey.org/view.php?id=20222
 
In bugs.limesurvey.org/view.php?id=20235 the reporter uses 6.15.7, so this issues seems not entirely be fixed yet.

I would suggest to comment on this bug 20235 as well, to increase visibility/urgency.

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