I have created a survey. Before sending it to the participants, I carried out some tests and found out that the survey was not completely displayed on the mobile phone. What do I have to do so that the survey is fully displayed on both PC and mobile phone?  Thank you in advance and best regards

Hi,
sorry, I do not know what exactly you are talking about.
First you say

 that the survey was not completely displayed on the mobile phone

or in your mistakenly created German thread here in the English part.

 dass die Umfrage auf Handy nicht ganz angezeigt wird.

Are there questions not displayed on mobile devices?

And later you ask

that the survey is fully displayed on both PC and mobile phone?

damit die Umfrage sowohl auf PC aber auch Handy richtig angezeigt wird.

Here the German text makes me think that some questions are not displayed correctly on mobile devices. 

So please, explain and show your problems by a few screenshots.
Best you send a lss export of a survey with only the relevant questions to reproduce the ussue,

And the important informations:
LimeSurvey version
Used theme
Used browser(s) (desktop and mobile)
Operating systems.


 

Thank your time and for the quick response.
The survey that I have created is completely displayed on PC! So there is no problem here.
But some participants usually answer via cell phone. The survey that I have created is not completely displayed on my mobile phone. That means, only the questions are displayed. The answer options (Likert scale) are not displayed (see screenshot 1 and 2).
My question is, what format should i use, so that the survey can be dispalyed on any device.

And further important informations:
LimeSurvey version: 3.26.5
Used theme: bootswatch
Used browser(s) (desktop and mobile): Fire fox
Operating systems (PC): Windows 10
Operating System (cell phone): ISO 14.6

Thanks and best regards
 

Ah,
the answer options of an array are missing in a RTL-language.
So you should really send a lss export of this survey, only some relevant questions.
Most of  us will not be able to create one to text this.

Joffm

Thank you so much for your effort.
attached you will find a lss export of my survey, with only some relevant questions.
Thank you in advanced

Hi,
remove the <span>-tags.
 

 

First of all thank you so much for your effort.
There are several span-tags. Where should I remove the span-tag in the below command line
<span style="font-size:12px;"><span style="font-family:Tahoma,Geneva,sans-serif;">بسیار زیاد</span></span>
Thank you and best regards

Remove all of the span tags. It looks like garbage imported from Word.

I have made the  changes. You have been absolutely right.
Thank you again for your help and support.
Have a nice day
Best Regards from Tehran