Hi folks,

we are desperately trying to get LimeSurvey running for IE11 on Win 8.1. Unfortunately we are always receiving a "We are sorry but your session has expired" Error message after answering the first question.
This issue occurs only on IE 11 with Win 8.1

The main reason for this is, that LimeSurvey sends two identical cookies to the browser which brings the IE to lose the session or something. More info can be found here:

stackoverflow.com/questions/2577026/cook...ng-overwriting-in-ie
stackoverflow.com/questions/22051626/ove...e-is-failing-in-ie11

The (not so) fun thing is, that it sometimes happens even on the official LimeSurvey Demo:



So my question is:

Had anyone the same issues? I assume it's somehow a thing of server configuration (That's why I posted it on the 'Installation' board).
Did anyone found a fix to make it properly work in IE11 and Win 8.1?

Thanks a lot,
Philipp

IE11 is no longer supported on the backend. Only for respondents.
What version of LimeSurvey is used in your installation?
The demo is still using Version 3.17.10.
I wouldn't expect the demo to be bugfree. Sounds silly, but demo is not providing a well tested version.

When you use a different browser you never get that issue?
I would be surprised.

We are running Version 3.17.5+190604

Strange thing is that on one system there is no issue at all (for example with crossbrowsertesting.com) and on the next system there is no way to avoid the issue. Both Win 8.1 with IE 11.

Regarding to the StackOverflow links from above this has to be a bug in Win 8.1.. But who knows...

Any other browser is just fine.
This surveys have to run in a major corporate environment so IE11 is a big thing there...

I wouldn't be so quick with the conclusion that the Stackoverflow links are about the issue you're experiencing on some systems.

The usage of LimeSurvey inside the corporate environment is limited to conducting surveys? Or logging into LimeSurvey as administrator as well.

Just to state the current browser compatibility:

For the survey-taking side, we currently support IE11 (intranet-mode excluded) and all newer comparable browsers like Edge, FF, Chrome, Opera etc. with activated JavaScript.

For the administration part, we currently support Edge and all newer comparable browsers like FF, Chrome, Opera etc. with activated JavaScript. We do not support any Internet Explorer versions in the administration part anymore.

This only refers to using LimeSurvey in the frontend.
Backend would be a different story.

Try disabling AJAX mode in the survey theme options.

(jelo will probably laugh)

No difference

We are talking about this button, right?

www.evernote.com/l/AYFIQuOBvhRCMpYTf3TMCqXB_2vap4rTAf0

Yes, correct.

Without a URL to a testsurvey on the used webserver it will be difficult to debug.
If only the IE11 corporate browser is failing, we have to consider that the IE11 is configured in a special way via group policies.

So what are the serverside specs of the LS installation (Version 3.17.5+190604)?
OS, Webserver, PHP version, etc.

But first, try the following on your installation.
Edit config.php to change the session name to something unique.

session' => array (
'sessionName' => "YourOwnCookieName",
),

Where exactly do I have to add this? I'm just producing 500s here

Auch noch Händchenhalten heute

Location: ./application/config/config.php

Under 'components' => array( ....

You will find an part for session (commented out), which you can modify.

Don't wanna celebrate too early, but seems like this little config fixed it.
Waiting for client approval.

Thanks so much!