LimeSurvey version:  url=https://artificialcompaniongender.limesurvey.net/surveyAdministration/listsurveys#modalSystemInformation]Version 5.2.5[/url
Own server or LimeSurvey hosting:   artificialcompaniongender.limesurvey.net/admin
Theme: How do I insert videos?
==================
Hello,

Now I have a problem with videos, I have tried to insert YouTube Videos and it worked.
But when I uploaded videos myself and previwed the question, the videos cant be show or played, there's only a white bar.
What else do I need to do to upload a video successfully?
Right now I only added video source link and then upload the video.

Hi,
why don't you show us your problem?
E.g. by a screenshot of the source code or a lss export of this relevant question.

You seem to use the LimeSurvey hosting.
So here is what I got in version 5.2.5. LimeSurvey hosted.
I used the wizard to upload a mp4 file and to generate this code.
And everything is fine.

Joffm
 

Here's what happened when I uploaded the MP4 file:

 

Console.log (F12 on good browser)

Here's what happened when I uploaded the MP4 file:

And what is the source code?
 

I actually download some videos from YouTube and then cut and put them
altogether in MP4 format.

Joffm's point is that you need to explore the source code of the page with browser developer tools (F12). We cannot debug this remotely.

Again,
please show what you see after you clicked this "source" button? 

 

This screenshot looks as if the path of the video is wrong, or the extension, or, or...
And consider: the filename and extension are case sensitive (MP4 is different from mp4).

So, please show

Joffm

Dear all,

I am adding my question to this thread, because it looks like the problem i am experiencing is the same as Sternee. However, if you would rather me start a new thread please let me know and i will do so!

I am using the web version of limesurvey to develop my questionnaire, with firefox. We have a university account, and the files are hosted on the university server (sondage.app.u-paris.fr).

I am having issues inserting videos in my questionnaire.
We uploaded our videos on the server ('Resources' tool on the left menu - my own translation from the french "ressources"), and this worked just fine. All videos are in a mp4 format.
I then clicked on the "video" icon to insert one of them in the questionnaire:
  (second button on this image)

Then i chose one of the videos that had been uploaded on the server:



Following this action, the video shows in the question preview, and the corresponding source code is:

<div class="ckeditor-html5-video" style="text-align: center;">
<video controls="controls" src="/upload/surveys/292789/files/Q18.mp4"> </video>
</div>

However, when i hit the button "save" to record the question, the video disappears from preview. Correspondingly, the source code gets changed into:

<div class="ckeditor-html5-video" style="text-align:center;"> </div>

I have tried different formats for the video, also using different codecs but this did not solve the issue.
Also, I tried to used "insert videos from youtube" instead, but I got exactly the same issue. The source code initially generated:

<div class="videodetector"><iframe frameborder="0" src=" www.youtube.com/embed/nomf2OrFlU8?autohi...ols=1&showinfo=0 ">