Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Comfort update fails at step 3 with error 500, can't find server

  • LouisGac
  • LouisGac's Avatar
  • Visitor
  • Visitor
8 years 4 months ago - 8 years 4 months ago #128522 by LouisGac
sorry thought it was for you :laugh:
so, what's your build currently ?
Last edit: 8 years 4 months ago by LouisGac.
The topic has been locked.
  • LouisGac
  • LouisGac's Avatar
  • Visitor
  • Visitor
8 years 4 months ago - 8 years 4 months ago #128524 by LouisGac
oh I see, I'm reading in detail your post now.

Ideas from 1 to 3 : sure, but you must understand that implies to update the LimeSurvey installation. We can't change the update message in 141126. We can release a new version of limeSurvey, with a new update message, and 141126 should then update to have the new message.

In the new comfortUpdate, for those kind of cases, we added a message system : the server can send a message to display to the comfortUpdate at any step.

Idea 4 : thanks for reporting the changelog problem. I'll check it and correct it. Same for the last step.
Last edit: 8 years 4 months ago by LouisGac.
The topic has been locked.
More
6 years 11 months ago #152538 by gorp
Hi,
Thank you for helping with this.
I used this package; and it worked... However now when I want to use the Comfort update it says:

"It seems you're using a version coming from the LimeSurvey GitHub repository. You can't use ComfortUpdate."

So how should I proceed in order to get this to work?

Thanks!
Gorp
The topic has been locked.
  • LouisGac
  • LouisGac's Avatar
  • Visitor
  • Visitor
6 years 11 months ago #152601 by LouisGac
Hi Gorp,

Your situation being very specific, please open a ticket so I'll can answer you directly.
The topic has been locked.
More
6 years 11 months ago #152657 by gorp
Hi LouisGac,
When I opened a ticket about this I was informed that I should ask the question in the forum since I do not currently have LimeSurvey Professional service.
Any help in how to proceed is much appreciated.
Kind Regards,
Oscar
The topic has been locked.

Lime-years ahead

Online-surveys for every purse and purpose