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Comfort update fails at step 3 with error 500, can't find server
- LouisGac
- Visitor
8 years 4 months ago - 8 years 4 months ago #128522
by LouisGac
Replied by LouisGac on topic Comfort update fails at step 3 with error 500, can't find server
sorry thought it was for you :laugh:
so, what's your build currently ?
so, what's your build currently ?
Last edit: 8 years 4 months ago by LouisGac.
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- LouisGac
- Visitor
8 years 4 months ago - 8 years 4 months ago #128524
by LouisGac
Replied by LouisGac on topic Comfort update fails at step 3 with error 500, can't find server
oh I see, I'm reading in detail your post now.
Ideas from 1 to 3 : sure, but you must understand that implies to update the LimeSurvey installation. We can't change the update message in 141126. We can release a new version of limeSurvey, with a new update message, and 141126 should then update to have the new message.
In the new comfortUpdate, for those kind of cases, we added a message system : the server can send a message to display to the comfortUpdate at any step.
Idea 4 : thanks for reporting the changelog problem. I'll check it and correct it. Same for the last step.
Ideas from 1 to 3 : sure, but you must understand that implies to update the LimeSurvey installation. We can't change the update message in 141126. We can release a new version of limeSurvey, with a new update message, and 141126 should then update to have the new message.
In the new comfortUpdate, for those kind of cases, we added a message system : the server can send a message to display to the comfortUpdate at any step.
Idea 4 : thanks for reporting the changelog problem. I'll check it and correct it. Same for the last step.
Last edit: 8 years 4 months ago by LouisGac.
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- gorp
- Offline
- Junior Member
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6 years 11 months ago #152538
by gorp
Replied by gorp on topic Comfort update fails at step 3 with error 500, can't find server
Hi,
Thank you for helping with this.
I used this package; and it worked... However now when I want to use the Comfort update it says:
"It seems you're using a version coming from the LimeSurvey GitHub repository. You can't use ComfortUpdate."
So how should I proceed in order to get this to work?
Thanks!
Gorp
Thank you for helping with this.
I used this package; and it worked... However now when I want to use the Comfort update it says:
"It seems you're using a version coming from the LimeSurvey GitHub repository. You can't use ComfortUpdate."
So how should I proceed in order to get this to work?
Thanks!
Gorp
The topic has been locked.
- LouisGac
- Visitor
6 years 11 months ago #152601
by LouisGac
Replied by LouisGac on topic Comfort update fails at step 3 with error 500, can't find server
Hi Gorp,
Your situation being very specific, please open a ticket so I'll can answer you directly.
Your situation being very specific, please open a ticket so I'll can answer you directly.
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- gorp
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6 years 11 months ago #152657
by gorp
Replied by gorp on topic Comfort update fails at step 3 with error 500, can't find server
Hi LouisGac,
When I opened a ticket about this I was informed that I should ask the question in the forum since I do not currently have LimeSurvey Professional service.
Any help in how to proceed is much appreciated.
Kind Regards,
Oscar
When I opened a ticket about this I was informed that I should ask the question in the forum since I do not currently have LimeSurvey Professional service.
Any help in how to proceed is much appreciated.
Kind Regards,
Oscar
The topic has been locked.