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Comfort update fails at step 3 with error 500, can't find server

  • LouisGac
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9 years 1 month ago - 9 years 1 month ago #128522 by LouisGac
sorry thought it was for you :laugh:
so, what's your build currently ?
Last edit: 9 years 1 month ago by LouisGac.
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9 years 1 month ago - 9 years 1 month ago #128524 by LouisGac
oh I see, I'm reading in detail your post now.

Ideas from 1 to 3 : sure, but you must understand that implies to update the LimeSurvey installation. We can't change the update message in 141126. We can release a new version of limeSurvey, with a new update message, and 141126 should then update to have the new message.

In the new comfortUpdate, for those kind of cases, we added a message system : the server can send a message to display to the comfortUpdate at any step.

Idea 4 : thanks for reporting the changelog problem. I'll check it and correct it. Same for the last step.
Last edit: 9 years 1 month ago by LouisGac.
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7 years 8 months ago #152538 by gorp
Hi,
Thank you for helping with this.
I used this package; and it worked... However now when I want to use the Comfort update it says:

"It seems you're using a version coming from the LimeSurvey GitHub repository. You can't use ComfortUpdate."

So how should I proceed in order to get this to work?

Thanks!
Gorp
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  • LouisGac
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7 years 8 months ago #152601 by LouisGac
Hi Gorp,

Your situation being very specific, please open a ticket so I'll can answer you directly.
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7 years 8 months ago #152657 by gorp
Hi LouisGac,
When I opened a ticket about this I was informed that I should ask the question in the forum since I do not currently have LimeSurvey Professional service.
Any help in how to proceed is much appreciated.
Kind Regards,
Oscar
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