I'm sending a screenshot with another problem as I mentioned in first message...
Build number that I use is the latest one. What is this update message about?

Your template should be in the /upload/templates directory.

Thank you. I found my template folder. Now how can I fix this "update available error"? And one more thing I can't use ComfortUpdate never. The server is always busy...

It is probably not the server that is busy, but your server that doesn't have enough memory for the comfort update. So far I never had problems with the comfort update due to the server being unavailable. But when your memory limit is too small, the update won't work, because the script needs more memory.

What is the exact error message that you receive?

Update server busy

The update server is currently busy. This usually happens when the update files for a new version are being prepared.

Please be patient and try again in about 10 minutes.

Hmm, OK, this sounds more like a problem with the update server, you are right. Or it might be a connection problem.

Is your server installed locally (within your local network) and for example behind a firewall?

So far I had never problems like this. That is why I am a little surprised.

I am getting the exact same error message:

The update server is currently busy. This usually happens when the update files for a new version are being prepared.

This is while trying to update to 1.92+(120325)

It's been like this all day. Is something really wrong?

tpartner wrote: Cool.

For other users - question.pstpl must contain the {QUESTION_NUMBER} and/or {QUESTION_CODE} placeholders.

Hi, this is my question.pstpl, but the question numbers don't appear at all. I'm using the default template on limesurvey hosting service.

I tried to use Show question number only and Show both in general settings - "Show question number and/or question code"

Using those settings and that template, it should work. Can you activate a test survey?

It works. First I though the reason are the scripts integrated in some of the questions, but in fact I confused the general settings and the survey settings.


This brings another issue. Certain questions in the survey attached are "customised" - they have one or two following questions integrated as columns and therefore their question numbers appear in columns, whereas they shouldn't. Furthermore, all the question numbering down the line messes up because of this.



The simplest solution would be to mark those integrated questions with a help of javascript as "non relevant for question numbering" I suppose. I have no idea how the script would look like.

Another option would be to correct already used script so a question would be copied/transferred in the column of a previous question by leaving out the "th" definition, that is to say the question name. But I think the question itself would be still counted as any other regular question so it's not really a solution.

A sample survey is attached, the scripts used for tailoring are included.


And something else appeared: in certain questions a new line is created right behind the question number.







I hope all this makes sense.

Concerning the new line after a question number the problem were whitespace characters which appeared out of nowhere inside the paragraph tags. So instead: should be:
Maybe this has something to do with the option "Hide tip" in the question advanced settings. However, if that happens deleting everything around the question text (including the <p> tags) will help.

Can you activate a test survey?