Please help us help you and fill where relevant: Your LimeSurvey version: [see right hand bottom of your LimeSurvey admin screen] Own server or LimeSurvey hosting: Survey theme/template:
==================
(Write here your question/remark)
Hello.
As the so called Universal Analytics will practically cease to exist in June 2023, I tried to connect Limesurvey with the new Analytics 4 and failed.
What I did was to put the API key of Google Analytics 4 (it is called Management ID now) instead of UA ID I have used until that moment. I put it in the respective field of the survey, I also tried to use the global settings (put the ID there) but the result was the same: Analytics does not react to this.
The older version of Analytics, that is still functioning (and will end in June) works, so I guess the problem is in the integration between the platforms.
What should I do in this case? Is there some solution?
I use Limesurvey version 3.27.10 on our own (university) server. We use the standard templates. Thanks!
A couple of points: Support for LS 3.x will run out soon, I guess. I don't think that new features will be implemented into LS 3.x anymore. So if you need to use Google Analytics 4 the only chance to continue is moving to LS 5. Not sure if LS5 is prepared for Google Analytics 4.
And here another point, not really 100% to your question: Running Google Analytics with a survey tool might cause some privacy issues, depending on what you promise in terms of privacy. So you might want to discuss the use of Google Analytics in Limesurvey with the ethics committee of your university.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Oh, and you might want to create a bug report for the issue, because the core developers generally don't look into the forum. So if you test this in LS5 and it doesn't work with LS 5, you might want to open a bug ticket.
You could try with LS3, but I am pretty sure the answer will be that LS 3 won't receive any feature updates anymore. But who knows...
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Thank you for the detailed response!
Of course, I have checked the GDPR limitations before the introduction of Google Analytics (any version). But its use is an issue in some cases, yes.
I'll update my version immediately if this could help but from what you wrote me, I guess is better to try to sent a bug ticket. I didn't find anything about this topic in Limesurvey general documentation either and I think the main problem is that Analytics had made some structural changes for the introduction of Analytics 4 (possibly in the script also) so a bug ticket would be necessary.
Thanks again!
I think that most people that do research and need to guarantee anonymity to their respondents won't want to risk using Google Analystics anyway, so there is probably not so many using GA with Limesurvey, just to avoid any problems. And as many who run their own instance of Limesurvey are probably highly interested in open source software, if they use some kind of analytics, they probably go with Matomo.
So the GA feature might not be used that much and if there is some change in the infrastructure (e.g. the script that needs to be implemented has changed), then this would need to be adapted in Limesurvey. I don't use GA with Limesurvey, so I can't say it with certainty, but there is a very high probability that LS5 will have the same issue (only the old standard implementation will be available).
It is probably a good idea to make developers aware of the upcoming change for Google Analytics.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
