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How can I upload video on self-host LimeSurvey?
- freezhao
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2 years 4 months ago - 2 years 4 months ago #221702
by freezhao
Replied by freezhao on topic How can I upload video on self-host LimeSurvey?
Same problem~
Last edit: 2 years 4 months ago by freezhao.
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- free521521521
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2 years 4 months ago - 2 years 4 months ago #221704
by free521521521
For the question 1:
I have chage code in /application/config/config.php
The Screen Shot:
Then I operated the survey and tried to upload a video. The KC finder is still frozen, you can see all the buttons, but nothing happens when you press them. And all the form is blank.
The KC finder screen shot:
So, how can I get the bug report then? Thanks for your help. I realize LS is a project that needs a code-understand based.
For the question 2:
Could you explain it a little more? “session issue”?what is it, and where can I check it? I am a newbie for LS. Sorry for that.
Thanks again for your help, really appreciate your work.
Replied by free521521521 on topic How can I upload video on self-host LimeSurvey?
Hi DenisChenu,Hi,
1. Debug mode : manual.limesurvey.org/Debug_mode
2. Check session issue
For the question 1:
I have chage code in /application/config/config.php
Code:
'config'=>array( 'debug'=>2, 'debugsql'=>0, )
The Screen Shot:
Then I operated the survey and tried to upload a video. The KC finder is still frozen, you can see all the buttons, but nothing happens when you press them. And all the form is blank.
The KC finder screen shot:
So, how can I get the bug report then? Thanks for your help. I realize LS is a project that needs a code-understand based.
For the question 2:
Could you explain it a little more? “session issue”?what is it, and where can I check it? I am a newbie for LS. Sorry for that.
Thanks again for your help, really appreciate your work.
Last edit: 2 years 4 months ago by free521521521.
The topic has been locked.
- DenisChenu
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2 years 4 months ago #221705
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic How can I upload video on self-host LimeSurvey?
Still frozen : please activate console , on firefox : F12, and see if you have an error, if yes click on the little button to show it
Session : check on console too (see screenshot)
And tell us how your session is managed (see phpinfo in global settings)
Session : check on console too (see screenshot)
And tell us how your session is managed (see phpinfo in global settings)
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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2 years 4 months ago #221706
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic How can I upload video on self-host LimeSurvey?
Browser console (when it work good)
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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- free521521521
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2 years 4 months ago #221707
by free521521521
I have update the LS to 5.1.18; the issue remains the same. I have tried the method in this posts:
forums.limesurvey.org/forum/installation...not-working?start=15
I think my problem is quite similar to it. I put Limesurvey in a web station environment, which put WordPress site as well. But the port for the site is not standard 80 or 443. or I used the reverse proxy. Both of them may cause the problem.
forums.limesurvey.org/forum/installation...mage-upload-ckfinder
I tried to change the disable attribute from true to false. But the problem is still there. I notice the post is over ten years old and maybe not work for the new LS.
That's all I tried and thought for now; I have searched other users who install LS in NAS have the same issue. I guess this debug is necessary for all the NAS users.
Thanks holch
Replied by free521521521 on topic How can I upload video on self-host LimeSurvey?
If developers can not reproduce the issue, it is almost impossible to fix it.
Your environment is quite "special" and I doubt that anyone else here has the same setup to check.
Are you still on this version or have you updated in the meanwhile? If not, I would suggest to update to the latest version and see if you can reproduce. It does not make sense to discuss potential bugs on a version that has received 7 updates by now (currently we are at 5.1.18).For better understanding my version is 5.1.11+210920.
If they problem persists on the most recent install, please answer the questions you received from Denis.
I have update the LS to 5.1.18; the issue remains the same. I have tried the method in this posts:
forums.limesurvey.org/forum/installation...not-working?start=15
I think my problem is quite similar to it. I put Limesurvey in a web station environment, which put WordPress site as well. But the port for the site is not standard 80 or 443. or I used the reverse proxy. Both of them may cause the problem.
forums.limesurvey.org/forum/installation...mage-upload-ckfinder
I tried to change the disable attribute from true to false. But the problem is still there. I notice the post is over ten years old and maybe not work for the new LS.
That's all I tried and thought for now; I have searched other users who install LS in NAS have the same issue. I guess this debug is necessary for all the NAS users.
Thanks holch
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2 years 4 months ago #221737
by free521521521
Replied by free521521521 on topic How can I upload video on self-host LimeSurvey?
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2 years 4 months ago #221751
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic How can I upload video on self-host LimeSurvey?
There are somlething with invalid domain ?
1st time i see it …
Maybe try to update some session parameters ?
manual.limesurvey.org/Optional_settings/en#Session_settings
Hard to fix without complete access here …
1st time i see it …
Maybe try to update some session parameters ?
manual.limesurvey.org/Optional_settings/en#Session_settings
Hard to fix without complete access here …
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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2 years 4 months ago #221780
by free521521521
Replied by free521521521 on topic How can I upload video on self-host LimeSurvey?
Is it because I use the special port number? instead of standard 80 or 443?
I can give you an admin role for LS or any other access to fix this issue, I think it will help others also.
Thank Denis for your help~!
I can give you an admin role for LS or any other access to fix this issue, I think it will help others also.
Thank Denis for your help~!
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- DenisChenu
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2 years 4 months ago #221783
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic How can I upload video on self-host LimeSurvey?
443 is the default port for https.
If you use https : you don't need it to force 443.
Maybe KC_FINDER didn't allow/know example.org:443 for domain.
If you use https : you don't need it to force 443.
Maybe KC_FINDER didn't allow/know example.org:443 for domain.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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2 years 4 months ago #221822
by free521521521
Replied by free521521521 on topic How can I upload video on self-host LimeSurvey?
I use 1234 as a port, so could the particular port be a problem?
e.g., www.mydomain.com:1234/survey
If it is a problem, how to solve it?
I can share the access of LS. It will help many users who used the particular port too if we can fix the issue.
Thank you so much for your patience
e.g., www.mydomain.com:1234/survey
If it is a problem, how to solve it?
I can share the access of LS. It will help many users who used the particular port too if we can fix the issue.
Thank you so much for your patience
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- DenisChenu
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2 years 4 months ago #221825
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic How can I upload video on self-host LimeSurvey?
No idea,
Maybe a kcfinder issue or something else.
You can try to report the issue for starting : community.limesurvey.org/bug-tracker/
Else : if it's urgent : www.limesurvey.com/support
Maybe a kcfinder issue or something else.
You can try to report the issue for starting : community.limesurvey.org/bug-tracker/
Else : if it's urgent : www.limesurvey.com/support
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- holch
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2 years 4 months ago #221844
by holch
My rough guess would be, that there is exactly one user using the port 1234 with Limesurvey.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic How can I upload video on self-host LimeSurvey?
It will help many users who used the particular port too if we can fix the issue.
My rough guess would be, that there is exactly one user using the port 1234 with Limesurvey.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The topic has been locked.