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Unable to access Souce Code Feature

  • msalum1
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2 years 3 months ago #240211 by msalum1
Unable to access Souce Code Feature was created by msalum1
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Your LimeSurvey version:    LimeSurvey Community Edition          Version 5.6.3+230130
Own server or LimeSurvey hosting: LimeSurvey by an organization 
Survey theme/template: fruity   


Hello,
I'm wondering what's wrong with our LimeSurvey account.  I can't see the full features at the home page  and also if I want to edit source codes of our statements.   Please see attached. 
I also  tried using different browsers (Safari, Chrome, Edge) but I got the same result. 

Best regards, 
M.  
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  • holch
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2 years 3 months ago #240221 by holch
Replied by holch on topic Unable to access Souce Code Feature
But your first screenshot shows the source code, so I don't understand the problem. Or are you missing the WYSIWYG-Editor?

Regarding the missing images: Can you access the images itself? Are the rights for all folders in the installation correct?

Was there a recent update? A manual update for example?
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  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.

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  • msalum1
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2 years 3 months ago #240239 by msalum1
Replied by msalum1 on topic Unable to access Souce Code Feature
Hello Holch,
Sorry for confussion. What I meant is that I can't see any editing icons in question box, and I wonder what to do with it. I didn't check any udpates yet but I'll do that first.

Thanks a lot!
M.

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  • tpartner
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2 years 3 months ago - 2 years 3 months ago #240241 by tpartner
Replied by tpartner on topic Unable to access Souce Code Feature
 
It may be JavaScript errors causing both problems. Check the console (F12).
 
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Last edit: 2 years 3 months ago by tpartner.

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