Please help us help you and fill where relevant:
Your LimeSurvey version: 5.6.0 (confort update)
Own server or LimeSurvey hosting: My Server
Survey theme/template: Back
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Hello.

Using template from  survey-consulting.com Backy the URL Redirect don't work , I contact  survey-consulting.com but says its a LimeSurvey problem.

How can I debug the template and check the Redirect URL?
 

Does the redirect work when testing with a core survey theme?

Yes, but survey-consulting told was a limesurvey problem.

Well, if it works with a core theme, it certainly looks like a problem with the template (although I don't see how a template could affect the redirect).

Explain more about how you implement the redirect. Are there conditions, etc?

Explain

juliodiz wrote:

How can I debug the template and check the Redirect URL?
 

Create a new survey and enter a common URL (e.g google.com ) and activate the Redirect-Option.
Is that working with a coretheme? Is that working with the theme from survey-consulting.
Since you are on LS 5.6 you should test it with a fresh survey on both themes.
 

I always use redirect (google for example) but im change to backy but the survey goes back to first question and not redirect.

I change to vanilla and redirect works, its possible to debug the backy theme the step of redirect and why is going back to start survey?

juliodiz wrote:

I always use redirect (google for example) but im change to backy but the survey goes back to first question and not redirect.
 

Did backy every worked for you? When did you update to LS 5.6?
 

I just bought backy from survey-consulting

Julio, as outlined previously, please send me the survey details (URL, login) by email (marcel.minke@survey-consulting.com) and we will investigate.

I have no idea how the default redirect can cause issues when using different templates but as promised, I can look into it if you provide access to your survey.

Done.

Checking the files from backy, missing some view files.

WrongTemplateVersionException
Missing layout layout_user_forms.twig

 

juliodiz wrote:

Checking the files from backy, missing some view files.

WrongTemplateVersionException
Missing layout layout_user_forms.twig

This is not a problem with the Backy template from  survey-consulting.com/product/limesurvey-template-backy/ . Missing files are always inherited from a core theme. We tested this with your theme and it works fine at our system.
As you have confirmed, your survey also runs correctly with your template on our systems. So the redirect issue also is not template related. Therefore, we can close this topic.