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Token Fields not displaying in emails
- madvet
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1 year 7 months ago #231486
by madvet
Token Fields not displaying in emails was created by madvet
Please help us help you and fill where relevant:
Your LimeSurvey version: 3.28.25+220822
Own server or LimeSurvey hosting: Hosting with Xneelo
Survey theme/template: Vanilla
==================
I need help. Since the update the fields from the token table are not pulling into the emails "admin notifications" {TOKEN:FIRSTNAME} {TOKEN:LASTNAME}{TOKEN} return blank results.
Any idea's how I can fix this?
Thank you
Vincent
Your LimeSurvey version: 3.28.25+220822
Own server or LimeSurvey hosting: Hosting with Xneelo
Survey theme/template: Vanilla
==================
I need help. Since the update the fields from the token table are not pulling into the emails "admin notifications" {TOKEN:FIRSTNAME} {TOKEN:LASTNAME}{TOKEN} return blank results.
Any idea's how I can fix this?
Thank you
Vincent
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- tpartner
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1 year 7 months ago #231491
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic Token Fields not displaying in emails
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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- madvet
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1 year 7 months ago - 1 year 7 months ago #231495
by madvet
Replied by madvet on topic Token Fields not displaying in emails
"Dear Mandy,
A new application for a pet behaviour consult has been completed.
{TOKEN:FIRSTNAME} {TOKEN:LASTNAME} for {Pet1Name} who is a {INSERTANS:678975X36X758}
E-mail address {TOKEN:EMAIL}
Alternative email {INSERTANS:678975X36X8487}
Mobile number {INSERTANS:678975X36X7569}, {INSERTANS:678975X36X8486}
Address: {INSERTANS:678975X36X75610}
Referring veterinarian: {INSERTANS:678975X36X7571}, {INSERTANS:678975X36X7574},
The contact number of the vet: {INSERTANS:678975X36X7572}
Email of the vet: {INSERTANS:678975X36X7573}
Link to the pdf hat.org.za/questionnaire/index.php/plugi...&token={TOKEN}&pdf=1
Please contact them to arrange a consultation date and time.
Kind regards,
Dr Aileen "
Thank you for the response. I really appreciate it. This has been working for years but it does not work anymore. Not sure where to start looking for the issue. None of the fields come through from the token table.
A new application for a pet behaviour consult has been completed.
{TOKEN:FIRSTNAME} {TOKEN:LASTNAME} for {Pet1Name} who is a {INSERTANS:678975X36X758}
E-mail address {TOKEN:EMAIL}
Alternative email {INSERTANS:678975X36X8487}
Mobile number {INSERTANS:678975X36X7569}, {INSERTANS:678975X36X8486}
Address: {INSERTANS:678975X36X75610}
Referring veterinarian: {INSERTANS:678975X36X7571}, {INSERTANS:678975X36X7574},
The contact number of the vet: {INSERTANS:678975X36X7572}
Email of the vet: {INSERTANS:678975X36X7573}
Link to the pdf hat.org.za/questionnaire/index.php/plugi...&token={TOKEN}&pdf=1
Please contact them to arrange a consultation date and time.
Kind regards,
Dr Aileen "
Thank you for the response. I really appreciate it. This has been working for years but it does not work anymore. Not sure where to start looking for the issue. None of the fields come through from the token table.
Last edit: 1 year 7 months ago by madvet. Reason: Just add more info
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- tpartner
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1 year 7 months ago #231496
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic Token Fields not displaying in emails
Try removing "TOKEN:".
So, just:
So, just:
Code:
{FIRSTNAME} {LASTNAME} {EMAIL}
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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- jelo
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1 year 7 months ago #231497
by jelo
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Token Fields not displaying in emails
Can you explain, what "update" caused the change? LimeSurvey update? Old version was what?Since the update the fields from the token table are not pulling into the emails "admin notifications"
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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- madvet
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1 year 7 months ago #231498
by madvet
Replied by madvet on topic Token Fields not displaying in emails
I need the token field but I tried what was asked and the token pulled through but the Firstname lastname and email gave an error.
<span class='em-expression em-haveerror' ><span class='em-error' title=' ' ><span title='Undefined variable' class='em-var em-var-error' >FIRSTNAME</span></span></span> <span class='em-expression em-haveerror' ><span class='em-error' title=' ' ><span title='Undefined variable' class='em-var em-var-error' >LASTNAME</span></span></span>
E-mail address <span class='em-expression em-haveerror' ><span class='em-error' title=' ' ><span title='Undefined variable' class='em-var em-var-error' >EMAIL</span></span></span>
<span class='em-expression em-haveerror' ><span class='em-error' title=' ' ><span title='Undefined variable' class='em-var em-var-error' >FIRSTNAME</span></span></span> <span class='em-expression em-haveerror' ><span class='em-error' title=' ' ><span title='Undefined variable' class='em-var em-var-error' >LASTNAME</span></span></span>
E-mail address <span class='em-expression em-haveerror' ><span class='em-error' title=' ' ><span title='Undefined variable' class='em-var em-var-error' >EMAIL</span></span></span>
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- madvet
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1 year 7 months ago - 1 year 7 months ago #231500
by madvet
Replied by madvet on topic Token Fields not displaying in emails
We use comfort update and I ran the newest update 12/08/2022 and detected the issue on the 17th since the the token fields have not been working properly.
We also have a pfd plugin that stopped working correctly.
Updates were done on the 12/08/2022
$config = '3.28.22';
$config = 366;
$config = 220802;
$config = true;
$config = 3;
$config = '30250';
And on the 23/08/2022
$config = '3.28.23';
$config = 366;
$config = 220809;
$config = true;
$config = 3;
$config = '30251';
The token fields worked on the 17th but not on the 22nd and I have no idea where to look for the cause of the issue. I did the second update as I thought it would resolve the issue detected on the 22nd.
The updates may just be confounding the issue.
We also have a pfd plugin that stopped working correctly.
Updates were done on the 12/08/2022
$config = '3.28.22';
$config = 366;
$config = 220802;
$config = true;
$config = 3;
$config = '30250';
And on the 23/08/2022
$config = '3.28.23';
$config = 366;
$config = 220809;
$config = true;
$config = 3;
$config = '30251';
The token fields worked on the 17th but not on the 22nd and I have no idea where to look for the cause of the issue. I did the second update as I thought it would resolve the issue detected on the 22nd.
The updates may just be confounding the issue.
Last edit: 1 year 7 months ago by madvet. Reason: Fixed and error
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