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No Emails Sent to Start Survey
- EncuestaLimes
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4 years 1 month ago #194563
by EncuestaLimes
No Emails Sent to Start Survey was created by EncuestaLimes
There is no way for me to send emails to participants.
When I activate the survey and send the link for a try out, the survey asks for registration (attachment). Your name, surname, email address, and captcha is required to continue. An email is supposedly sent with another link to complete the survey. Here is where the problema starts. No email is sent, so there is no way to complete the survey.
Adittional information: The survey is anonymous, no participants are created, Publication and Access control is attached for further info.
When I activate the survey and send the link for a try out, the survey asks for registration (attachment). Your name, surname, email address, and captcha is required to continue. An email is supposedly sent with another link to complete the survey. Here is where the problema starts. No email is sent, so there is no way to complete the survey.
Adittional information: The survey is anonymous, no participants are created, Publication and Access control is attached for further info.
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- EncuestaLimes
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4 years 1 month ago #194564
by EncuestaLimes
Replied by EncuestaLimes on topic No Emails Sent to Start Survey
I have already fixed the problem.
When you actívate the survey I changed the parameter: Save the IP adress.
This parameter was fixed as NO on my first try out.
When you actívate the survey I changed the parameter: Save the IP adress.
This parameter was fixed as NO on my first try out.
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- tpartner
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4 years 1 month ago #194565
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic No Emails Sent to Start Survey
The save IP address setting should have absolutely no affect on sending emails.
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
The following user(s) said Thank You: DenisChenu, EncuestaLimes
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