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No Emails Sent to Start Survey

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5 years 6 months ago #194563 by EncuestaLimes
There is no way for me to send emails to participants.

When I activate the survey and send the link for a try out, the survey asks for registration (attachment). Your name, surname, email address, and captcha is required to continue. An email is supposedly sent with another link to complete the survey. Here is where the problema starts. No email is sent, so there is no way to complete the survey.

Adittional information: The survey is anonymous, no participants are created, Publication and Access control is attached for further info.
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5 years 6 months ago #194564 by EncuestaLimes
I have already fixed the problem.
When you actívate the survey I changed the parameter: Save the IP adress.
This parameter was fixed as NO on my first try out.
The topic has been locked.
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5 years 6 months ago #194565 by tpartner
The save IP address setting should have absolutely no affect on sending emails.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
The following user(s) said Thank You: DenisChenu, EncuestaLimes
The topic has been locked.
Moderators: holchtpartner

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