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Themes editor cannot be opened
- annaf
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3 years 2 months ago #211816
by annaf
Themes editor cannot be opened was created by annaf
Hi,
I try to access the themes editor from the tile on the start screen menu or via Configuration -> Themes.
The result is an error 500 mistake (500: Internal Server Error - ThemeOptionsController cannot find the requested view "./installedthemelist".).
The rest of the options are reachable like usable.
Complete LimeSurvey version number (& build): 4.4.4+210212.
I can't open new issue in the Bug reports because I can not connect to my user.
Thank you,
Anna Farber
I try to access the themes editor from the tile on the start screen menu or via Configuration -> Themes.
The result is an error 500 mistake (500: Internal Server Error - ThemeOptionsController cannot find the requested view "./installedthemelist".).
The rest of the options are reachable like usable.
Complete LimeSurvey version number (& build): 4.4.4+210212.
I can't open new issue in the Bug reports because I can not connect to my user.
Thank you,
Anna Farber
The topic has been locked.
- holch
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3 years 2 months ago #211872
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Themes editor cannot be opened
Hmmm, what does this question have todo with the Comfort Update?
You should be able to login with your credentials in Mantis.
Remember, a bug not reported is a bug not fixed (if it is a bug, because error 500 usually has to do with the local server rather than LS).
You are aware that this is an "unstable" version of Limesurvey, right?Complete LimeSurvey version number (& build): 4.4.4+210212.
So you can't use your credentials that you use here on limesurvey.org to login? Then you should get in touch with the support.I can't open new issue in the Bug reports because I can not connect to my user.
You should be able to login with your credentials in Mantis.
Remember, a bug not reported is a bug not fixed (if it is a bug, because error 500 usually has to do with the local server rather than LS).
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The following user(s) said Thank You: DenisChenu
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- annaf
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3 years 2 months ago #211911
by annaf
Replied by annaf on topic Themes editor cannot be opened
Hi,
I opened an issue in the LimeSurvey support.
Them send me an email to reset my password in the LimeSurvey bugs system. I changed my password and logged in to this site.
After that, I opened an issue in the LimeSurvey bugs. I have already received a solution for this bug from them.
Best regards,
Anna
I opened an issue in the LimeSurvey support.
Them send me an email to reset my password in the LimeSurvey bugs system. I changed my password and logged in to this site.
After that, I opened an issue in the LimeSurvey bugs. I have already received a solution for this bug from them.
Best regards,
Anna
The following user(s) said Thank You: DenisChenu
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- PrenzelC
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3 years 2 months ago #212186
by PrenzelC
Replied by PrenzelC on topic Themes editor cannot be opened
Hi Anna,
we have the same problem. Please post the solution here.
Thank you
Claus
we have the same problem. Please post the solution here.
Thank you
Claus
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- annaf
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3 years 2 months ago #212187
by annaf
Replied by annaf on topic Themes editor cannot be opened
Hi Claus,
You can see a bug report for this issue here :https://bugs.limesurvey.org/view.php?id=17061.
The solution that proposed by eddylackmann at 2021-02-10 19:06:45:
mod - application/views/themeOptions/index.php
add - application/views/themeOptions/installedthemes.php.
Best regards,
Anna
You can see a bug report for this issue here :https://bugs.limesurvey.org/view.php?id=17061.
The solution that proposed by eddylackmann at 2021-02-10 19:06:45:
mod - application/views/themeOptions/index.php
add - application/views/themeOptions/installedthemes.php.
Best regards,
Anna
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- PrenzelC
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3 years 2 months ago #212189
by PrenzelC
Replied by PrenzelC on topic Themes editor cannot be opened
Thank you Anna,
Bug is fixed.
Best regards Claus
Bug is fixed.
Best regards Claus
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