Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Can't find FTP information

Trespuntozero
Topic Author
Offline
New Member

More

1 year 11 months ago #250633 by Trespuntozero

Can't find FTP information was created by Trespuntozero

Please help us help you and fill where relevant:
Your LimeSurvey version: Cloud 6.2.7
Own server or LimeSurvey hosting: LimeSurvey hosting
Survey theme/template:
==================
Hi there! I need to install some plugins using FileZilla, for which y need FTP information (user, password, server and port). I am having trouble finding that information, where can I find it?

Thanks!

Please Log in to join the conversation.

tpartner
Offline
LimeSurvey Community Team

More

1 year 11 months ago #250645 by tpartner

Replied by tpartner on topic Can't find FTP information

You cannot FTP to the cloud server. You need to contact support to have plugins installed.

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

The following user(s) said Thank You: DenisChenu, Trespuntozero

Please Log in to join the conversation.

Joffm
Offline
LimeSurvey Community Team

More

1 year 10 months ago #251618 by Joffm

Replied by Joffm on topic Can't find FTP information

Hi,
here you see in the description of the plans:
[url] www.limesurvey.org/pricing#item-pricing-2 [/url]
Installing of plugins (with a small extra fee) in Enterprise and Corporate version.

@Blankenship:
Was this the ChatGPT answer?

Joffm

Volunteers are not paid.
Not because they are worthless, but because they are priceless

Please Log in to join the conversation.

DenisChenu
Offline
LimeSurvey Community Team & Official Partner

More

1 year 10 months ago #251653 by DenisChenu

Replied by DenisChenu on topic Can't find FTP information

Joffm wrote:
@Blankenship:
Was this the ChatGPT answer?

I delete it.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.

Please Log in to join the conversation.