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Deinstall LimeSurvey Plugin via Webserver

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2 years 9 months ago #234124 by SebastianDe
Please help us help you and fill where relevant:
Your LimeSurvey version: [see right hand bottom of your LimeSurvey admin screen]
Own server or LimeSurvey hosting: own server
Survey theme/template:
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Hello,
today i tried to upgrade Limesurvey from 3.24.0 to the newest version of LimeSurvey. This didn't work and now i cant open the application via my browser. After some research i found out that the plugin PDFreport could be the reason for that. Now i am looking for a way to deinstall/deactivate the plugin via the webserver. I can't access LimeSurvey and do it through the plugin-manager. Is there another way via the webserver?

Thank you in advance :)

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2 years 9 months ago #234128 by bismark
try to access your LimeSurvey database via phpMyAdmin and deactivate the plugin in the plugins table

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2 years 9 months ago #234177 by SebastianDe
I can access my database, no problem. How do i deactivate the plugin in the plugins table? Do i put "active" to 0?

Thank you for you help!

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2 years 9 months ago #235330 by DenisChenu
Can you activate debug mode and report the issue ?
There are a system to disable automatically old plugins.

Else
Maybe update (manually) the plugin is the best solution : gitlab.com/SondagesPro/ExportAndStats/pdfReport

Alternative solution : delete the directory.

For DB : just delete the line.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
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2 years 9 months ago #238927 by SebastianDe
Thank you for your help! I could solve my problem by deleting the line :)

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