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Help!! Panel provider says psid value not captured. my spss says it is. HELP!!
- mujibm
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2 years 9 months ago #216902
by mujibm
Help!! Panel provider says psid value not captured. my spss says it is. HELP!! was created by mujibm
Hello,
So I have set up the panel integration function for the survey to terminate when respondents fail a screening question. The link looks like dkr1.ssisurveys.com/projects/end?rst=2&p...e{PASSTHRU:Terminate }. When they fail they are redirected to the panel provider. My SPSS shows it captured the value for the answer as it was terminated. See attached .
However, the provider says the value isn't defined?!? The exit link I was given for terminate is dkr1.ssisurveys.com/projects/end?rst=2&psidTerminate
but the exit link provider wants is
I don't understand the question. Please help!
So I have set up the panel integration function for the survey to terminate when respondents fail a screening question. The link looks like dkr1.ssisurveys.com/projects/end?rst=2&p...e{PASSTHRU:Terminate }. When they fail they are redirected to the panel provider. My SPSS shows it captured the value for the answer as it was terminated. See attached .
However, the provider says the value isn't defined?!? The exit link I was given for terminate is dkr1.ssisurveys.com/projects/end?rst=2&psidTerminate
but the exit link provider wants is
- "There is still no value defined for psid, and it isn’t put into the exit URL; we also don’t want “Terminate=”
I don't understand the question. Please help!
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- jelo
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2 years 9 months ago #216907
by jelo
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Help!! Panel provider says psid value not captured. my spss says it is. HELP!!
The panel is accessing your survey with an additional value in the URL.
That value seems to be &psid and will have the id of the panel respondent.
The easiest way is to add a hidden textquestion to the first group with the name psid.
Then you use the panelintegration and assign psid to the question psid.
In the exiting URLs from LimeSurvey to the panelprovider you place "&psid={psid}" .
I don't know your panel provider, but you will have received infos about how they access your survey and what kind of exit links.
Forget about passthrough. Nobody here use passthrough.
Take a look at this here:
manual.limesurvey.org/Panel_integration
That value seems to be &psid and will have the id of the panel respondent.
The easiest way is to add a hidden textquestion to the first group with the name psid.
Then you use the panelintegration and assign psid to the question psid.
In the exiting URLs from LimeSurvey to the panelprovider you place "&psid={psid}" .
I don't know your panel provider, but you will have received infos about how they access your survey and what kind of exit links.
Forget about passthrough. Nobody here use passthrough.
Take a look at this here:
manual.limesurvey.org/Panel_integration
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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- mujibm
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2 years 9 months ago #216908
by mujibm
Replied by mujibm on topic Help!! Panel provider says psid value not captured. my spss says it is. HELP!!
Thank you so much for getting back!! I followed the step by step from the manual you shared and sent it to them for a better communication. Didn't help cause they didn't read it.
I did create a long text question. then added the parameters- terminate/complete. My spss captured the value but their server didn't. What I understood that they wanted me to name the parameters 'psid' and not terminate.
Getting rid of PASSTHRU is music to my ears!!
Btw, I had to use quotas and assign target answers that will lead to terminate the survey. Is this normal or is there another easier way?
Thank you!!
I did create a long text question. then added the parameters- terminate/complete. My spss captured the value but their server didn't. What I understood that they wanted me to name the parameters 'psid' and not terminate.
Getting rid of PASSTHRU is music to my ears!!
Btw, I had to use quotas and assign target answers that will lead to terminate the survey. Is this normal or is there another easier way?
Thank you!!
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- jelo
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2 years 9 months ago #216909
by jelo
If the EndURL and Quota-URLs are not correctly done, the PSID might be saved in your results, but not transferred to the panel server.
You can easily check if the URLs are correctly constructed when deactivating Autoload.
In 99 percent it's a bug in the URL construction. And in one percent of the time LimeSurvey has a bug in the EndURL. That is my impression of the last ten years here.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Help!! Panel provider says psid value not captured. my spss says it is. HELP!!
The panel staff hasn't to read manuals of survey tools. They know their stuff.My spss captured the value but their server didn't. What I understood that they wanted me to name the parameters 'psid' and not terminate.
If the EndURL and Quota-URLs are not correctly done, the PSID might be saved in your results, but not transferred to the panel server.
You can easily check if the URLs are correctly constructed when deactivating Autoload.
In 99 percent it's a bug in the URL construction. And in one percent of the time LimeSurvey has a bug in the EndURL. That is my impression of the last ten years here.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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- Joffm
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2 years 9 months ago #216910
by Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Replied by Joffm on topic Help!! Panel provider says psid value not captured. my spss says it is. HELP!!
As @jelo.
And your first and second mistakes are
The exit link I was given for terminate is dkr1.ssisurveys.com/projects/end?rst=2&psidTerminate
1. there is no equal sign between the parameter name "psid" and the value
2. The value "Terminate" is obviously wrong. Here you usually return the id that was added to the link by the panel company
You see, "rst" seems to be the result of this respondent ("complete", "screenout", "quota full")
and in "psid" the panel company wants to know which one of its members completed the questionnaire and whom they hav to pay.
And as you use "panel integration" you defined a question where you store this parameter and just add it to the end url.
As jelo already mentioned, "PASSTHRU" is not used, and in my opinion is outdated since there is "panel integration".
Joffm
And your first and second mistakes are
The exit link I was given for terminate is dkr1.ssisurveys.com/projects/end?rst=2&psidTerminate
1. there is no equal sign between the parameter name "psid" and the value
2. The value "Terminate" is obviously wrong. Here you usually return the id that was added to the link by the panel company
You see, "rst" seems to be the result of this respondent ("complete", "screenout", "quota full")
and in "psid" the panel company wants to know which one of its members completed the questionnaire and whom they hav to pay.
And as you use "panel integration" you defined a question where you store this parameter and just add it to the end url.
As jelo already mentioned, "PASSTHRU" is not used, and in my opinion is outdated since there is "panel integration".
Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
The following user(s) said Thank You: mujibm
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