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LimeSurvey is hiring: Student for Support and Customer Care (Hamburg/Remote)
3 months 3 weeks ago - 3 months 2 weeks ago #224493
by f_funke
LimeSurvey GmbH is hiring a
Student (d/f/m) for Support and Customer Care
Place of work is our Hamburg headquarters; occasional remote work is possible after on-the-job training.
Please apply in our career center:
careers.limesurvey.org/jobs/Careers/3881...m-f-d-?source=forums
Your tasks
Your profile
We offer
The LimeSurvey team is looking forward to your application!
Student (d/f/m) for Support and Customer Care
Place of work is our Hamburg headquarters; occasional remote work is possible after on-the-job training.
Please apply in our career center:
careers.limesurvey.org/jobs/Careers/3881...m-f-d-?source=forums
Your tasks
- As Customer Care Student you are the contact person for all LimeSurvey customers and those who want to become one.
- You will answer enquiries via chat and e-mail.
- You provide information about our products and memberships.
- You process incoming tickets and support our customers throughout the entire customer life cycle.
- You collect customer feedback and help to optimise internal processes.
- You take care of our knowledge base and the LimeSurvey manual.
Your profile
- You are enrolled at a university (full-time).
- You are already familiar with the area of customer care.
- SaaS is not an alien concept to you.
- You have a heart for our customers.
- You work independently and in an solution oriented manner.
- You are tech-savvy and Open Source enthusiastic.
- You speak good English, otherwise German and/or French.
- You are communicative and enjoy working in a team.
We offer
- Varied, interesting and challenging tasks
- Participation in a young, growing team
- Room for creativity and your own ideas
- In-depth LimeSurvey knowledge
- Individual training opportunities
- An hourly wage of 12.50 EUR and flexible working hours
- Long-term prospects
The LimeSurvey team is looking forward to your application!
Last edit: 3 months 2 weeks ago by c_schmitz.
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