The popup html editor does not work since the last stable version. Nothing happens when I click the pencil-button (when I want to edit my survey text)!
Does anybody have the same problem? Tried different browsers, cleared cache, etc...still no solution
thanks!!!
I have Version 2.05+ Build 150310

Strange : it work for me.

Can you look at the javascript console (Chrome have it, Firefox have it) but better is to use firebug : getfirebug.com/

Denis

hi thanks, this is what I get in the console of firefox:

TypeError: editorwindowsHash is undefined


numwindows = editorwindowsHash.length;

Maybe for some reason not all files were correctly replaced/placed. Try downloading the latest version and updating manually, and make sure all files are replaced.
Then clear your browser cache and try again.

Thank you, I´ll try that immediately!

still the same! nothing happens

I can only assume that for some reason not all files are loaded. Check your browser console and see if you get an error for some JS files.

nothing in the console, the popup window opens and is empty

Try to activate debug mode in /application/config/config.php and see if you get some error.

"NetworkError: 500 Internal Server Error - survey.fh-vie.ac.at/third_party/ckeditor/ckeditor.js "
ckeditor.js
ReferenceError: CKEDITOR is not defined


CKEDITOR.on('dialogDefinition', function (ev) {

And there is your problem. For some reason that file cannot be loaded from the server.
You will need to contact your server admin and ask why. Check also permissions on the file.

I´m also server admin checked permissions, now I get:

TypeError: editorwindowsHash is undefined


numwindows = editorwindowsHash.length;