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popup html editor does not work since last stable update
- tamase
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9 years 1 month ago - 9 years 1 month ago #118483
by tamase
popup html editor does not work since last stable update was created by tamase
The popup html editor does not work since the last stable version. Nothing happens when I click the pencil-button (when I want to edit my survey text)!
Does anybody have the same problem? Tried different browsers, cleared cache, etc...still no solution
thanks!!!
I have Version 2.05+ Build 150310
Does anybody have the same problem? Tried different browsers, cleared cache, etc...still no solution
thanks!!!
I have Version 2.05+ Build 150310
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Last edit: 9 years 1 month ago by tamase.
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- DenisChenu
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9 years 1 month ago #118493
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic popup html editor does not work since last stable update
Strange : it work for me.
Can you look at the javascript console (Chrome have it, Firefox have it) but better is to use firebug : getfirebug.com/
Denis
Can you look at the javascript console (Chrome have it, Firefox have it) but better is to use firebug : getfirebug.com/
Denis
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- tamase
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9 years 1 month ago #118543
by tamase
Replied by tamase on topic popup html editor does not work since last stable update
hi thanks, this is what I get in the console of firefox:
TypeError: editorwindowsHash is undefined
numwindows = editorwindowsHash.length;
TypeError: editorwindowsHash is undefined
numwindows = editorwindowsHash.length;
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- c_schmitz
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9 years 1 month ago #118544
by c_schmitz
Best regards
Carsten Schmitz
LimeSurvey project leader
Replied by c_schmitz on topic popup html editor does not work since last stable update
Maybe for some reason not all files were correctly replaced/placed. Try downloading the latest version and updating manually, and make sure all files are replaced.
Then clear your browser cache and try again.
Then clear your browser cache and try again.
Best regards
Carsten Schmitz
LimeSurvey project leader
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9 years 1 month ago #118545
by tamase
Replied by tamase on topic popup html editor does not work since last stable update
Thank you, I´ll try that immediately!
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9 years 1 month ago #118546
by tamase
Replied by tamase on topic popup html editor does not work since last stable update
still the same! nothing happens
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9 years 1 month ago #118547
by c_schmitz
Best regards
Carsten Schmitz
LimeSurvey project leader
Replied by c_schmitz on topic popup html editor does not work since last stable update
I can only assume that for some reason not all files are loaded. Check your browser console and see if you get an error for some JS files.
Best regards
Carsten Schmitz
LimeSurvey project leader
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- tamase
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9 years 1 month ago #118548
by tamase
Replied by tamase on topic popup html editor does not work since last stable update
nothing in the console, the popup window opens and is empty
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9 years 1 month ago #118549
by c_schmitz
Best regards
Carsten Schmitz
LimeSurvey project leader
Replied by c_schmitz on topic popup html editor does not work since last stable update
Try to activate debug mode in /application/config/config.php and see if you get some error.
Best regards
Carsten Schmitz
LimeSurvey project leader
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- tamase
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9 years 1 month ago #118550
by tamase
Replied by tamase on topic popup html editor does not work since last stable update
"NetworkError: 500 Internal Server Error -
survey.fh-vie.ac.at/third_party/ckeditor/ckeditor.js
"
ckeditor.js
ReferenceError: CKEDITOR is not defined
CKEDITOR.on('dialogDefinition', function (ev) {
ckeditor.js
ReferenceError: CKEDITOR is not defined
CKEDITOR.on('dialogDefinition', function (ev) {
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9 years 1 month ago - 9 years 1 month ago #118551
by c_schmitz
Best regards
Carsten Schmitz
LimeSurvey project leader
Replied by c_schmitz on topic popup html editor does not work since last stable update
And there is your problem. For some reason that file cannot be loaded from the server.
You will need to contact your server admin and ask why. Check also permissions on the file.
You will need to contact your server admin and ask why. Check also permissions on the file.
Best regards
Carsten Schmitz
LimeSurvey project leader
Last edit: 9 years 1 month ago by c_schmitz.
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- tamase
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9 years 1 month ago #118552
by tamase
Replied by tamase on topic popup html editor does not work since last stable update
I´m also server admin checked permissions, now I get:
TypeError: editorwindowsHash is undefined
numwindows = editorwindowsHash.length;
TypeError: editorwindowsHash is undefined
numwindows = editorwindowsHash.length;
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