Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Problems with survey saving entries despite getting to the survey complete page

  • rachaelD28
  • rachaelD28's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
10 years 2 months ago #115725 by rachaelD28
We have had some problems with a survey saving some entries this week. We have had entrants complete an entry and get to the 'survey complete' page but their responses have not saved into the database.

This hasn't happened with every entry however so I'm unsure what has caused the problem- but we have no idea of knowing how many entries are actually missing.

I have done a number of tests -- some saved into the database and some didn't, but from the front end everything appeared to be working normally.

Has anyone else had this problem?

Thanks.
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team & Official Partner
  • LimeSurvey Community Team & Official Partner
More
10 years 2 months ago #115745 by DenisChenu
LimeSurvey version and build number ?
Survey file ?
Debug to 2 ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
The topic has been locked.
Moderators: holchtpartner

Lime-years ahead

Online-surveys for every purse and purpose