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SMTP Mail gives error

  • githeko
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10 years 4 months ago #115559 by githeko
SMTP Mail gives error was created by githeko
When I set up LimeSurvey 2.05 all works well until I try to send a token. The Global Settings is set to send mail to via the Google mail relay at: smtp-relay.gmail.com:25

I can connect to that server via telnet but LimeSurvey says: "Email to Some Name (xxx@yyy) failed. Error Message: SMTP connect() failed."

Anyone know what could be the problem?

My LimeSurvey doesn't send mail via the PHP mai functions nor Qmail and I am running this on my Windows 8 computer connected via a broadband link to the Internet.

Are there ways to generate a manual token?
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  • holch
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10 years 4 months ago #115561 by holch
Replied by holch on topic SMTP Mail gives error
So respondents are supposed to fill in the survey on your local computer? Do you have a fixed IP? Otherwise they won't be able to connect to your computer through your broadband internet.
Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
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  • githeko
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10 years 4 months ago #115567 by githeko
Replied by githeko on topic SMTP Mail gives error
I am testing friend - my laptop is not a server for sure...
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  • Mazi
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10 years 4 months ago #115596 by Mazi
Replied by Mazi on topic SMTP Mail gives error
For sending emails via Gmail SMTP try port 465 or 587.
Best regards/Beste Grüße,
Dr. Marcel Minke
survey-consulting.com
offlinesurveys.com
Feel free to contact me by email for professional LimeSurvey support!
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10 years 4 months ago #115639 by githeko
Replied by githeko on topic SMTP Mail gives error
I realised survey software wasn't going to do the job I needed done. Am looking at alternative data collection tools
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  • Mazi
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10 years 4 months ago #115649 by Mazi
Replied by Mazi on topic SMTP Mail gives error
Which requirement(s) does Limesurvey not fulfill?
Best regards/Beste Grüße,
Dr. Marcel Minke
survey-consulting.com
offlinesurveys.com
Feel free to contact me by email for professional LimeSurvey support!
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10 years 4 months ago #115711 by menyus005
Replied by menyus005 on topic SMTP Mail gives error
Hi,

I have the same issue with LimeSurvey 2.05. I'm running it on a CentOS 6.x machine. When I create a user the following message appears:
"Email to Some Name (xxx@yyy) failed. Error Message: SMTP connect() failed."
We have an internal smtp server. I can telnet port 25 on the smtp server from the LimeSurvey server. I also checked the logs on the smtp server. It seems LimeSurvey doesn't try to make a connection to it.
Is there any logs related to the application which would show where is the problem?
I use the same smtp settings on a Turnkey Linux Limesurvey appliance. Email sending just works fine from there.
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10 years 4 months ago #115726 by menyus005
Replied by menyus005 on topic SMTP Mail gives error
My problem is solved. This was a php socket error problem. For more details please check this URL: stackoverflow.com/questions/17037649/php...sion-denied-on-linux
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  • DenisChenu
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10 years 4 months ago - 10 years 4 months ago #115744 by DenisChenu
Replied by DenisChenu on topic SMTP Mail gives error

menyus005 wrote: My problem is solved. This was a php socket error problem. For more details please check this URL: stackoverflow.com/questions/17037649/php...sion-denied-on-linux

[strike]It's safe_mode on ? That break smtp ?[/strike]

It'se linux ? Rigth ?
Can you put some information for se linux in our wiki please ?
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Last edit: 10 years 4 months ago by DenisChenu.
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