I'm trying to update from Version 2.05+ Build 140915 to Version 2.05+ Build 141003 using Comfort Update and during step 4 I'm getting the following error after a 2-3 minute timeout

Error : PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

This is running on a fully patched Debian Wheezy box running PHP Version 5.4.33

Any ideas?

Thanks,
Jason

come on guys - nobody else having this problem..

I do have some additional info..

During step 4 update.zip is downloaded to /var/www/tmp (2560KB)

This zip file is incomplete - 7zip cannot open it, gives an error message saying its not a valid zip archive.

Can someone correct the download file?

Thanks,
Jason

I highly doubt that this is a problem with the actual zip archive that is provided by the update server.

I just recently updated as well to build 141003 and there was no problem at all.

Do you have enough space on your webspace/server?

I would tend to agree - but I've been using Comfort Update for years without issue.

Disk space isn't an issue with 2.2GB free on /var. Can you tell me how big the update.zip file should be?

I assume 2560KB isn't correct as the manual download is 43MB..

Thanks,
Jason

I've tried it half a dozen times and on step 4 the download stops at 2.5MB (2560KB)

I can however do a wget www.limesurvey.org/en/stable-release/fin...plus-build141003-zip and download the entire file to /var/www/tmp without issue.

The download does take 5-6 minutes, could this be a php\limesurvey timeout issue?

Jason

ok - I changed the timeout in php.ini from 60 to 300

default_socket_timeout = 300

and the upgrade worked without issue on the very next try.

Either it was a timeout issue or you guys fixed something on your end.

Either way thanks!!

BTW - the update file was still 2.5M...

Jason

Hi Jason,

I would guess it was a timeout issue.

Good that it worked now. If not, you can always do a manual update, but the comfort update is really great and easy to use. Wouldn't want to miss it either.

Hi

I've the same problem (comfort upgrade from 2.0+ to the last release).
First, I had that error : INTERNAL SERVER ERROR: Property update.updaterversion is not defined
I applied the patch described here : Patch
After that, I've the same error described above.

I've modified my php.ini file (in the root dir of my lime survey web installation (1&1))

It doesn't work.
I didn't find any files containing default_socket_timeout = nnn. It is the reason I've a php.ini file in my root dir.

Thanks for your help.
Regards

I am experiencing the exact same issue and the followed the exact same process below. During my error I do not even reach Step-1. The error appears straight after I click the "Upgrade" button. Any help please?

MVT wrote: Hi

I've the same problem (comfort upgrade from 2.0+ to the last release).
First, I had that error : INTERNAL SERVER ERROR: Property update.updaterversion is not defined
I applied the patch described here : Patch
After that, I've the same error described above.

I've modified my php.ini file (in the root dir of my lime survey web installation (1&1))

It doesn't work.
I didn't find any files containing default_socket_timeout = nnn. It is the reason I've a php.ini file in my root dir.

Thanks for your help.
Regards

Did you apply the patch from bugs.limesurvey.org/view.php?id=9064 previously?

Hello Mazi. Thanks for the response. Yes, I have utilised the patch under application\controllers\admin. Now I am getting the following error before any step starts: Error : PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature. The current version is 2.00+ Build 131009 and I want to upgrade to 2.05+ (141210). I am running PHP 5.4.17 and MySQL 5.2.

Thanks.

X.

In this case only a manual update can fix it.

If you need help with that check www.limesurvey-consulting.com/installation_update/

Same here: 2.00+ -> 2.05+ upgrade

without 'updater.php' update -> Property "update.updaterversion" is not defined.

And with 'updater.php' update -> Error : PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature because the zip file contains ASCII stating File '/var/www/update.limesurvey.org/tmp/LimeSurvey/admin/update/updater.php' does not exist

Looks like a loose-loose situation. ComfortUpdate really does not deserve its name

sysco wrote: Same here: 2.00+ -> 2.05+ upgrade

without 'updater.php' update -> Property "update.updaterversion" is not defined.

And with 'updater.php' update -> Error : PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature because the zip file contains ASCII stating File '/var/www/update.limesurvey.org/tmp/LimeSurvey/admin/update/updater.php' does not exist

Looks like a loose-loose situation. ComfortUpdate really does not deserve its name

That does not happen with every update from 2.0 to 2.05. It is an issue with some release only. For all others the ComfortUpdate works very well.

OK, so you experienced a problem with the "ComfortUpdate". That is very unfortunate.

I personally find the comfort update VERY comfortable. I didn't FTP anything to my Limesurvey installation for probably 2 years or so. All comfort updates went through smooth.

So just because in some occasions an error occurs, there is no need to doubt the "comfort update" itself immediately. I can understand that you are frustrated because this error happend, but no need to scare away other from the comfort update.