I have problems, using Pie-Charts within my statics. When I select it, a message popup occurs: "An error occured! Please reload the page!" This is with MSSql-Database.

Using the same survey (at the same webserver) with MySQL Database, the same chart can be switched to pie and back.

Any idea, what's the reason? The survey has to run with MSSQL.

Maybe a MSSQL server specific bug.

What is your LimeSUrvey version ?

Denis

My version is: Version 2.05+ Build 140320

Can you update to last version (auto update can work)
Try again,
If it don't work :
- Set config to 2
- Look at console (if you have a good browser) and pit the code shown in console.
- Report Bug in our bug tracker

Same with latest version.

Made a bug report [09025]

Hi,

I experienced the same issue here using MySQL Server on LS version : Version 2.06+ Build 160123

When switching from diagramm to pie chart I get the error message and then, I'm note able to display the report with charts : I get a blank page.... It is ok with no charts.

I guess charts preferences are stored somewhere. Is there a way to reset them, so I can access my stats report with graph again ?

Is there an error log accessible ?

I've seen this : bugs.limesurvey.org/view.php?id=9025 but it is supposed to be fix. So what can I do ?
Thanks for your help.

Investigating a bit, I put debug mode on config file and have seen that it triggers a fatal error. See below :

For information, I reported the bug here : bugs.limesurvey.org/view.php?id=10641