Please help us help you and fill where relevant:
LimeSurvey version: [see right hand bottom of your LimeSurvey admin screen]
Own server or LimeSurvey Cloud:
Survey theme/template:
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(Write here your question/remark)Please help us help you and fill where relevant:
LimeSurvey version:6
Own server or LimeSurvey Cloud:
Survey theme/template: Not the issue
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(Write here your question/remark)Own server 
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I created a survey on my system.  Lost my administrative password. When I try to reset  it asks for the original  ID which I can't find. Is there a way to reset the password from the file system or database.