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Negative responses detection

  • tesnime_haouach
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1 day 12 hours ago #271243 by tesnime_haouach
Negative responses detection was created by tesnime_haouach
LimeSurvey version: Version 6.15.1
Own server or LimeSurvey Cloud: Own Server
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Could we integrate a survey response tracking mechanism, primarily to detect and flag negative responses (low ratings), and enable the automatic sending of personalized follow-up emails in such cases?

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  • Joffm
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1 day 11 hours ago - 1 day 9 hours ago #271245 by Joffm
Replied by Joffm on topic Negative responses detection
Hi,
Use ExpressionScript to calculate and detect "negative" responses (Up to you to create an algorithm "what is negative")

Use one of the "Admin notifications" to send the mail. Adapt it to your needs.

Or you may use the plugin "pdfreport" to create a good looking report you can send.

Anyway: Is it a closed survey or not? If not you have to ask for the mail address.

Joffm 


 

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Last edit: 1 day 9 hours ago by Joffm.

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