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LimeSurvey version: LimeSurvey Community Edition Version 6.14.0+250520
Own server or LimeSurvey Cloud: Own
Survey theme/template: Own
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I have an issue and couldn't find a solution by myself or in this forum.
I recently updated via ComfortUpdate but the issue dosnt need to correlate with the issue.

One of our surveys has the URL “https://survey.[myServer].de/[surveyname]” for example: “https:survey.lime.de/coustumersatisfaction”
This URL is displayed in Overview -> Share Survey and is also send per E-Mail to the participants.
If I click on the URL, I get an error404.

If I click on "Run Survey" the URL is "https://survey.[myServer].de/index.php/414614?newtest=Y&lang=de" and works fine.

I don't know if the URL was like that before.
The survey worked fine over the link send via E-Mail a few Weeks ago, but I don't know which link it was.
I don't know if a coworker changed anything.

I searched for this topic in the English and German forum.
Thanks for the help.
F. Risse

One of our surveys has the URL “https://survey.[myServer].de/[surveyname]” for example: “https:survey.lime.de/coustumersatisfaction”
This URL is displayed in Overview -> Share Survey and is also send per E-Mail to the participants.
If I click on the URL, I get an error404.

So this looks like someone had setup a specific URL-rewrite OUTSIDE of Limesurvey, because from within Limesurvey you will not get a survey of the type you describe.

So you need to check with the person responsible for the server / DNS, etc.to check what happened to this URL redirected. Probably got lost in an update of the server.

And of course I assume that this is not the URL you are talking about, because I wouldn't be surprised that this URL doesn't work, because it is not well formed and is missing a few //.
This URL is displayed in Overview -> Share Survey and is also send per E-Mail to the participants.[/quote]

This sounds strange. Because Limesurvey does not create this type of URL. So someone must have hacked the installation. Could you show a screenshot of that?

Thanks for the quick reply.

Two others and me are the only person who have access to DNS, proxy or firewall, and we didn't change anything that could be connected to this issue.

Same with the Server.
Forgot to add: the server is an Ubuntu Server with Apache and an SSL configuration.
I already checked the SSL file, config.php and a few other configurations but found nothing.
I think it must be an issue with this particular survey because all other surveys work fine.
Furthermore, I think that it's not an redirection error because the link in LimeSurvey itself is wrong. (See attachment)

My last resort would be changing the URL in the DB if that's possible.

And yes, I forgot to type the "//" in my topic.

Well, that is exaclty what makes me wonder. I am not aware that Limesurvey this type of URL (with a speaking title and not the survey ID) is even possible within Limesurvey (the "Kundenzufriedenheit" part).

But I have seen that you can set this in "Survey Alias" under "Text Elements". I had not noticed this "new" feature.

What is set in the "Survey Alias" file?

And this feature probably creates a .htaccess file to point this alias to the "real" survey URL with the survey ID. So that is probably were the error is.

Maybe enable survey alias.

- www.limesurvey.org/manual/Text_elements/en

Thank you.
Just saw that a coworker wrote sth. in the survey alias.
I needed an internal redirection in my ssl.conf.

I don't know if it's a good “feature” if a normal user can set a survey alias which alters the link.
I just tried it with a completly new survey and as soon as I change the survey alias the link gets useless, and I need to redirect it.

Is it possible for the admin to deactivate this feature or automate a redirectrule?

This feature was probably exactly done for this: So that a normal user can have simpler "speaking" survey links and do not have to mess with things like htaccess, etc.