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Slow exporting responses

  • brais24
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3 months 2 weeks ago #267508 by brais24
Slow exporting responses was created by brais24
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LimeSurvey version: 6.5.11
Own server or LimeSurvey Cloud: Own
Survey theme/template: Fruity
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Hi there, this time i want to make an answer, lately, the survey that i have active runs very slow loading the responses, when i click the survey and then "Responses" on the left side, take like 20-30 seconds to load 10 answers, when i have 500 or 800 responses on the survey the response screen load normal, but now, with 2000 responses load so slow even showing just 10 responses, i dont know if limesurvey, despite of show only 10 responses at the time, load all of them behind.

At first i think is the entire platform what is load slow, but today i see that seems is only that survey, this survey have 680 columns when you export it, i attach an image, and i wil attach the lss of the survey too, can someone tell me if its normal that this survey takes 20-30 seconds when you click responses?

I cannot attach the participant table because have sensible info, i dont know you can check the survey without it or generate 2000 dummy responses.

Thanks for the help.

The number of columns on response page.
 

The lss of the survey
 

File Attachment:

File Name: limesurvey..._454.lss
File Size:1,864 KB

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