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Clearing Cache Issues When Upgrading to LimeSurvey 6.6.5

  • jambouz
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2 months 2 weeks ago #267479 by jambouz
Hello,

I upgraded Lime Survey from version 5.3.32 to version 6.6.5 that is hosted in Azure Web App Service, everything was fine at the end. I have just a problem clearing the cache. I tried the two possible methods:
  • Using the built-in Lime Survey feature "Clear assets cache" button: this method in every try caused the time out of the application and when connected again, the number after the button "Clear assets cache" is incremented by 1 each time.
  • Clearing the cache manually: connecting to the Server and clear the ~/site/wwwroot/tmp/assets folder only the index.html file remains. When I used this method  and I cleared manually all folders in assets, other new folders appeared in assets each time. Also, when I tried to connect to Lime Survey application, the number after the "Clear assets cache" button stayed the same (didn't change).

I did this upgrade in two different environments and I had the same issue.

Thank you very much for your help.

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  • holch
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2 months 2 weeks ago #267484 by holch

other new folders appeared in assets each time.


I think this is desired behaviour. Cleaning the assets means, that they will be updated, built new. I think the asset folder needs to have the files in there, if I am not mistaken.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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  • jambouz
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2 months 2 weeks ago #267496 by jambouz
Hi holch,

Thank you for your answer.

However, clearing the cache manually didn't refresh the data in the Lime Survey application.
Do you know why clearing the cache with "Clear assets cache" button caused the timeout of the application, and what can I do to resolve this issue?

Thanks again.

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