Please help us help you and fill where relevant:
LimeSurvey version:  Cloud Version 6.5.13
Own server or LimeSurvey Cloud:
Survey theme/template:
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Hi,

We have upgraded the  LimeSurvey Cloud,Version 5.6.53to  Cloud Version 6.5.13 and the themes became in error ,see an example in the pic theme_error.png.,when I click on "Afficher erreur" it gives the popup.png, I clicked on the green link in it and add compatibility option with 6 version number in the config.xml file as recommanded (see : www.limesurvey.org/manual/Extension_compatibility ):. Then I exported and imported the theme in the Limesurvey and it was successfully, however there is still an issue : the look of the theme exported in this new version is  different from the old one (see the old-display.png and new_display.png) as you can see the top banner is not displayed even if the logos pictures are in the list( see pictures_list.png) and there a red error message "Attention : l’exécution de JavaScript est désactivée dans votre navigateur ou sur ce site. Vous risquez de ne pas pouvoir répondre à toutes les questions. Veuillez vérifier les paramètres de votre navigateur. "

Thanks for your support in advance.
Regards

LS 5.x used Bootstrap 3, LS 6.x uses Bootstrap 5. You will need to adjust the themes accordingly.

getbootstrap.com/docs/5.0/migration/

Hi

Thanks for your feedback. Can you please check the red message error (see: new_display.png) , we have activated javascript in the browser but we still see the error ("Attention : l’exécution de JavaScript est désactivée dans votre navigateur ou sur ce site. Vous risquez de ne pas pouvoir répondre à toutes les questions. Veuillez vérifier les paramètres de votre navigateur. ")

Thanks .

Try clearing the assets in the global configuration screen.

Bti2024 wrote:

Hi

Thanks for your feedback. Can you please check the red message error (see: new_display.png) , we have activated javascript in the browser but we still see the error ("Attention : l’exécution de JavaScript est désactivée dans votre navigateur ou sur ce site. Vous risquez de ne pas pouvoir répondre à toutes les questions. Veuillez vérifier les paramètres de votre navigateur. ")

Thanks .
 

Do you have the same issue in real survey ?
Potential javascript issue : check console.

Hi tpartner,

Could you tell where can I clear those assets please? Thanks

HI,

in the global configuration screen

 

Joffm

 

Hi Joffm,

I still get the red error message.

Regards