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Text editing options missing completely

  • Orbit-Reiter
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9 months 3 weeks ago #254246 by Orbit-Reiter
Text editing options missing completely was created by Orbit-Reiter
Please help us help you and fill where relevant:
Your LimeSurvey version: 6.4.1
Own server or LimeSurvey hosting: own server
Survey theme/template: fruity
==================
Hello!
Since the update from 6.3.9 to 6.4.1 all the text boxes are missing the symbols for editing the text (don't know how it is called). All text (for example the question text) is shown as HTML. See the attached picture. It concerns all boxes (welcome text, description, etc.).
Is this a new feature or a bug? I didn't find anything in the settings. Is it just me? I tried with 3 different browsers and it's always the same.

Thank you!

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  • tpartner
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9 months 3 weeks ago #254252 by tpartner
Replied by tpartner on topic Text editing options missing completely
Definitely not a feature. It looks like a JavaScript crash. How did you update?

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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  • Orbit-Reiter
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9 months 3 weeks ago #254254 by Orbit-Reiter
Replied by Orbit-Reiter on topic Text editing options missing completely
I updated via ComfortUpdate.

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9 months 3 weeks ago #254256 by Orbit-Reiter
Replied by Orbit-Reiter on topic Text editing options missing completely
Hm, it's back and working fine again.

I cleared the Asset Cache and set the standard HTML editor mode to HTML-Source, saved and then back to embedded.

I suppose it was the latter that did it. It was originally set to embedded so I figured that's not it.
The following user(s) said Thank You: DenisChenu

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6 months 2 weeks ago #260532 by adaviault
Replied by adaviault on topic Text editing options missing completely
Hello,
Where did you go to make these modifications? I've had exactly the same display problem for some time. In my case it's my organization that does the LimeSurvey updates.
Thanks in advance.

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  • Orbit-Reiter
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6 months 2 weeks ago #260580 by Orbit-Reiter
Replied by Orbit-Reiter on topic Text editing options missing completely
It's in the general, global settings. Configuration (at the top) - Global - General

That's possibly not available to you. I think only administrators can access the menu.

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6 months 2 weeks ago #260589 by adaviault
Replied by adaviault on topic Text editing options missing completely
Thank you for your reply. I forwarded this conversation in this forum to the administrators of my establishment and they solved the problem quickly.

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  • holch
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6 months 1 week ago #261109 by holch
Replied by holch on topic Text editing options missing completely
There is also an individual setting for the editor in the user settings, where you can choose how YOU want the WYSIWYG.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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