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Survey templates not available

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1 year 9 months ago #252714 by pirnr81
Survey templates not available was created by pirnr81
Please help us help you and fill where relevant:
Your LimeSurvey version: [3.6.7]
Own server or LimeSurvey hosting: own Server
Survey theme/template:
==================
After a (manual) update from 5.6.8 to 3.6.7, the survey templates are not available, meaning that I can't load existing surveys or create new ones. (Moving back to 5.6.47 had the same issue). Note that the themes/survey-Fodler o the Server seems fine, containing four folders (vanilla, bootswatch, fruity and fruity_23.

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1 year 9 months ago #252717 by holch
Replied by holch on topic Survey templates not available

After a (manual) update from 5.6.8 to 3.6.7


Just to understand that correctly: you downgraded from 5.6.7 to 3.6.7?

However, looking at your screenshot, you actually upgraded to 6.3.7. I small but significant difference. :-)

What are the permissions for these folders?
Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.

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1 year 9 months ago - 1 year 9 months ago #252720 by pirnr81
Replied by pirnr81 on topic Survey templates not available
Mea culpa, that typo was indeed supposed to read 6.3.7. Permissions are rwxr-xr-x, owner is www-data. Everything else (e.g. adding/editing Users and Permissions) works just fine.
Many thanks for your time
Last edit: 1 year 9 months ago by pirnr81.

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1 year 9 months ago #252736 by jelo
Replied by jelo on topic Survey templates not available
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users

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1 year 9 months ago #252758 by pirnr81
Replied by pirnr81 on topic Survey templates not available
there's more content in the folder, but there is also an index file:

 

This browser does not support PDFs. Please download the PDF to view it: Download PDF

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1 year 9 months ago #252762 by DenisChenu
Replied by DenisChenu on topic Survey templates not available
You are on PGSQL ?

If yes : hope you have a backup of your SQL data befor update
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.

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1 year 9 months ago - 1 year 9 months ago #252765 by pirnr81
Replied by pirnr81 on topic Survey templates not available
yes to both ;)
my current workaround was to install everything anew and import relevant surveys from the lss/lsa files. that seems to work (fingers crossed), but still, it would be nice to know what happened
Last edit: 1 year 9 months ago by pirnr81.

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1 year 9 months ago #252767 by DenisChenu
Replied by DenisChenu on topic Survey templates not available
github.com/LimeSurvey/LimeSurvey/pull/3642
bugs.limesurvey.org/view.php?id=19262
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
The following user(s) said Thank You: pirnr81

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1 year 9 months ago #253009 by rjpinto
Replied by rjpinto on topic Survey templates not available
So the only way to correct this is to recover from backups? Is there no wait to rebuild the table from the existing template folder?

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