We have no idea what Installatron does with Limesurvey while installing. I personally would stay away from these tools, as you don't know what they actually do in the background.
Installing Limesurvey is fairly easy today, with a couple of clicks. And Updating it is also no big deal. With Comfort Update (costs involved!) you can also keep it up to date with more "comfort" than manual updates.
It is hard to say, what is going on there. I haven't heard about this issue in the forum.
I would have a look at the release note of the releases that came after the one you have to see if there has been a bug fixed with your issue:
community.limesurvey.org/releases/
Here what has been fixed in LS 6.2.4 build 230825
Code:
+New feature: Import survey lss file via command line (lajosarpad)
-Fixed issue #CR-1285: User should be able to reorder questions within a group of an activated survey (#3346) (Mohab E)
-Fixed issue #CR-1285: Allow the user to rearrange questions within an activated survey within a group (Mohab E)
-Fixed issue #CR-1272: Upload & Install button on admin theme tab shouldn't be there (#3348) (Mohab E)
-Fixed issue #CR-1243: Fix survey default languages removal alert (#3350) (Mohab E)
-Fixed issue #CR-1230: Deactivate survey - wrong name of the responses table (#3347) (Mohab E)
-Fixed issue #19028: Send email only to participants with partial responses - should not be available for anonymous surveys (Kevin Foster)
-Fixed issue #19003: [security] XSS Reflected via import file function (#3369) (Gabriel Jenik)
#Updated translation: Italian by lfanfoni
#Updated translation: Italian (Informal) by lfanfoni
#Updated translation: German by c_schmitz, maren.fritz
If this would be a general bug in LS 6.2.3+230821, I am sure it would have been noticed fairly quickly as it would be a show stopper.
This is probably not the case here, but you can't change the question type in active surveys. But if this would be your case, I think you shouldn't even be able to open the popup layer. Just throwing it out there.
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