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2 years 7 months ago #230353 by SurveyMaker
Problems with signing in was created by SurveyMaker
Please help us help you and fill where relevant:
Your LimeSurvey version: I don't remember the version and I can't login to see. Installed about one year ago and havent done any manual updates
Own server or LimeSurvey hosting: Own server
Survey theme/template: Don't remember. Default theme.
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Hi

I have superadmin account to our LimeSurvey but now, I can't login to our installation.
Before, everything worked just fine but now, for some reason, it just do not let me in. When I try to login, I do not get any error messages about username or password being wrong or anything. It just takes me back to the normal login screen.

I have tried to reset password via "Forgot password" link but I think that because I havent set any email system, it can't send a link to reset password.

I have tried to change the password via database. I created a SHA for new password like instructed here
www.limesurvey.org/manual/General_FAQ#I_...How_do_I_reset_it.3F
but it didn't work. Still can't login.

I have FTP access to all the files and database access.

What can I do??

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