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Can't access admin login screen

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3 years 1 month ago #230183 by hengkylintang
Can't access admin login screen was created by hengkylintang
Please help us help you and fill where relevant:
Your LimeSurvey version: 3.28.18
Own server or LimeSurvey hosting: own server
Survey theme/template: fruity
==================
Pls help me. 
why i can't access administrator login page with "admin" after subdomain address? it always take me to the front page. i have to use "index.php?r=admin/authentication/sa/login" instead of "admin" for it to work.
thanks in advance

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3 years 1 month ago #230194 by holch
Replied by holch on topic Can't access admin login screen
This has probably to do with your server that doesn't allow to rewrite the URL. What server are you using? OS? Webserver software?
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  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
The following user(s) said Thank You: hengkylintang

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3 years 1 month ago #230211 by hengkylintang
Replied by hengkylintang on topic Can't access admin login screen
i'm using linux shared hosting. Webserver software is apache

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3 years 1 month ago #230212 by holch
Replied by holch on topic Can't access admin login screen
Shared hosting is always tricky.

Does the server allow mod_rewrite?
Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.

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3 years 1 month ago #230213 by hengkylintang
Replied by hengkylintang on topic Can't access admin login screen
i deleted .htaccess file in the sub domain parent directory and now it worked.
Thanks holch
The following user(s) said Thank You: Burt

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3 weeks 3 days ago #271227 by Burt
Replied by Burt on topic Can't access admin login screen

i deleted .htaccess file in the sub domain parent directory and now it worked.
YThanks holch

You just saved me a massive headache... Thank you, thank you... 

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