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Error at Update to Version 5.2.14 (220214)

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3 years 1 week ago #225114 by bekameis
Error at Update to Version 5.2.14 (220214) was created by bekameis
Please help us help you and fill where relevant:
Your LimeSurvey version: 5.2.13+220207
Own server or LimeSurvey hosting: Own Server
Survey theme/template: LimeSurvey Bootstrap Vanilla Survey Theme
==================
I can't update to Version 5.2.14 (220214), the update stops before the Backup step, see Screenshot.

- Bernhard
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3 years 1 week ago #225123 by tpartner
Replied by tpartner on topic Error at Update to Version 5.2.14 (220214)
If paying for ComfortUpdate, contact LimeSurvey support directly.
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
The following user(s) said Thank You: DenisChenu

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3 years 1 week ago #225129 by bekameis
Replied by bekameis on topic Error at Update to Version 5.2.14 (220214)
Danke

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2 years 11 months ago #225621 by davebostockgmail
Replied by davebostockgmail on topic Error at Update to Version 5.2.14 (220214)
Did you find out the cause .. having the same problem here
Thanks

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2 years 11 months ago #225622 by bekameis
Replied by bekameis on topic Error at Update to Version 5.2.14 (220214)
Hello,

no, even the Support didn't find a solution/error. I finaly did a manual Update.
Now there's a new update in the Admin and it tell's me to fix some Filepermissions to be able for this update.
I'll keep you up to date how that worked out, as soon as I have time for it.

- Bernhard

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2 years 11 months ago #225623 by davebostockgmail
Replied by davebostockgmail on topic Error at Update to Version 5.2.14 (220214)
Thanks for the quick update.

I cannot do the manual update option as we have large surveys live at the moment. I always get the file permissions message when updating.

I have emailed support to see if they have any further information.

Thanks
Dave

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