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Error at Update to Version 5.2.14 (220214)

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3 years 6 months ago #225114 by bekameis
Please help us help you and fill where relevant:
Your LimeSurvey version: 5.2.13+220207
Own server or LimeSurvey hosting: Own Server
Survey theme/template: LimeSurvey Bootstrap Vanilla Survey Theme
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I can't update to Version 5.2.14 (220214), the update stops before the Backup step, see Screenshot.

- Bernhard

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3 years 6 months ago #225123 by tpartner
If paying for ComfortUpdate, contact LimeSurvey support directly.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
The following user(s) said Thank You: DenisChenu

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3 years 6 months ago #225129 by bekameis

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3 years 6 months ago #225621 by davebostockgmail
Did you find out the cause .. having the same problem here
Thanks

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3 years 6 months ago #225622 by bekameis
Hello,

no, even the Support didn't find a solution/error. I finaly did a manual Update.
Now there's a new update in the Admin and it tell's me to fix some Filepermissions to be able for this update.
I'll keep you up to date how that worked out, as soon as I have time for it.

- Bernhard

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3 years 6 months ago #225623 by davebostockgmail
Thanks for the quick update.

I cannot do the manual update option as we have large surveys live at the moment. I always get the file permissions message when updating.

I have emailed support to see if they have any further information.

Thanks
Dave

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