Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Bug - Label Saving

  • scene143
  • scene143's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
3 years 3 weeks ago #224472 by scene143
Bug - Label Saving was created by scene143
Hi Team,

I  tried to save one set of brand list and call the same list in another questions but itseems there is some bug in the tool especially in latest version.

I saved the list in Save label list> but after if i give load label set its completely blank i tried many times still its not working for me but same step is working in old version (Which is my office account)

Regards
Sara
The topic has been locked.
  • holch
  • holch's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
3 years 3 weeks ago #224473 by holch
Replied by holch on topic Bug - Label Saving

especially in latest version


Latest version is not helpful. What is the latest version today, might not be the latest version tomorrow. And then there are currently actually 2 "latest" versions, one on the LS 3.x branch and one on the LS 5.x branch.

So please post the version where the problem appears.

Also, bugs should be reported at bugs.limesurvey.org (same login credentials as for the forum).

Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
The following user(s) said Thank You: DenisChenu
The topic has been locked.
  • scene143
  • scene143's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
3 years 3 weeks ago #224474 by scene143
Replied by scene143 on topic Bug - Label Saving
Hi Holch,

I am using LimeSurvey Cloud Version 5.2.11.

Regards
Sara
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team & Official Partner
  • LimeSurvey Community Team & Official Partner
More
3 years 2 weeks ago #224539 by DenisChenu
Replied by DenisChenu on topic Bug - Label Saving

Hi Holch,

I am using LimeSurvey Cloud Version 5.2.11.

Regards
Sara
 
Best seems to contact cloud version support.
Community forum memeber can not help

account.limesurvey.org/customer-support

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
The topic has been locked.
More
3 years 2 weeks ago #224598 by inli
Replied by inli on topic Bug - Label Saving
Exactly the same problem here on version 5.2.12
looks like a javascript error
"Uncaught TypeError: labelSet.labels is undefined"
thank you very much
Gilles
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team & Official Partner
  • LimeSurvey Community Team & Official Partner
More
3 years 2 weeks ago #224638 by DenisChenu
Replied by DenisChenu on topic Bug - Label Saving

Exactly the same problem here on version 5.2.12
looks like a javascript error
"Uncaught TypeError: labelSet.labels is undefined"
thank you very much
Gilles
 
Cloud version : account.limesurvey.org/customer-support
CE version : community.limesurvey.org/bug-tracker/

 

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
The topic has been locked.
Moderators: holchtpartner

Lime-years ahead

Online-surveys for every purse and purpose