Please help us help you and fill where relevant:
Your LimeSurvey version: LimeSurvey Community Edition Version 5.1.17+211025
Own server or LimeSurvey hosting: Own Server
Theme: Seesion Timeout
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Hi,
We having a Timeout issue with ours surveys.
If the clients take some time for click submit button and go to the next page of a survey, its throwing the session timeout error and the client lost all his responses.
We need to have a minimum of 1 hour before time out by pages, because we use some survey as jury evaluation tools, so jury have to take time to watch our student presentation, and have some Q&R moment before they submit, and past to the next group (also the next page of the survey).
(php.info in attachment)
Thanks by advance,
Regards
Last edit: 2 years 5 months ago by naqsi14122021. Reason: Add php.info
Set your session.gc_maxlifetime to 7200 (2 hours) for example.
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