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Error message. can't do anything

  • koogovzw
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2 years 4 months ago #222366 by koogovzw
Error message. can't do anything was created by koogovzw
Best,
I get the following error '500: Internal Server Error Call to a member function getNodeAsArray() on null'
-when opening a survey.
-if I want to add a question (if I get into the poll)

Last week there was no problem at all. I changed nothing.
What can I do? I'm the main administrator.

Thank you!
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  • holch
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2 years 4 months ago #222368 by holch
Replied by holch on topic Error message. can't do anything
First of all, it would be good to mention which version of LS you are running.

What happened between last week and this week?
- Limesurvey Update?
- Server update?

Usually a software does not just change and those errors don't just appear out of no where. So it would be good to determine where this might be coming from.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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  • DenisChenu
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2 years 4 months ago #222408 by DenisChenu
Replied by DenisChenu on topic Error message. can't do anything
You remove some QuestionTheme ?

I have this issue (in develop) when i remove some questionTheme

Must test in 5.X
Can you go to your Question Theme admin ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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  • tammo
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2 years 4 months ago - 2 years 4 months ago #222422 by tammo
Replied by tammo on topic Error message. can't do anything
I know:
* custom survey themes (2) were added
* custom question theme was added

I did this for this user. I have permissions to delete themes, but I have unsufficient permissions to delete the question theme.

I also cannot open existing surveys and add or delete questions.

LimeSurvey Cloud
Version 5.2.2
Ticket has been submitted


Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl
Last edit: 2 years 4 months ago by tammo.
The following user(s) said Thank You: DenisChenu
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2 years 4 months ago #222424 by DenisChenu
Replied by DenisChenu on topic Error message. can't do anything
@tammo : i ghave this issue when testing develop with github.com/LimeSurvey/LimeSurvey/pull/2064 and revert after.
I can just hide it,
But i have same issue :)

When i talk from deletion : i think of FTP/SSH deletion. Didn't know it was on LS cloud.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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