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Cannot use inline editor after last update

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3 years 9 months ago #221852 by baltzis
After today's update, I noticed that the inline editor became unusable. All I get is an endless loading (I'd like to add a screenshot, but I don't see that option here). Anyone with the same problem?

Thanks in advance.

My configuration is the following:
  • LimeSurvey version 5.2.0, build 211110
  • Operating system: Linux elpida3.it.auth.gr 4.15.0-162-generic #170-Ubuntu SMP Mon Oct 18 11:38:05 UTC 2021 x86_64
  • PHP version: 7.4.24
  • Web server name: baltzis.webpages.auth.gr
  • Web server software: Apache
  • Web server info: Apache Server at baltzis.webpages.auth.gr Port 443
  • Database driver: mysql
  • Database driver version: mysqlnd 7.4.24
  • Database server info: Uptime: 50808606 Threads: 4 Questions: 2003923245 Slow queries: 1320 Opens: 25782149 Flush tables: 1 Open tables: 4096 Queries per second avg: 39.440
  • Database server version: 5.5.62-0ubuntu0.14.04.1
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3 years 9 months ago #221854 by holch
Please do not post the same question twice. I'll delete the second post.

Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
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3 years 9 months ago #221856 by baltzis
Sorry, I posted it twice by mistake.
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3 years 9 months ago #221860 by jelo
Did you cleared the cache of your browser?

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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3 years 9 months ago #221867 by baltzis
I did not just clear the cache (twice), but I tried another browser as well.
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3 years 9 months ago #221882 by baltzis
A relevant question by an ignorant:
Is there any specific PHP setting or any specific Global setting from within LimeSurvey, to make the inline editor work?
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3 years 9 months ago #221888 by tpartner
You can set the editor type in the user profile settings.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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3 years 9 months ago #221903 by baltzis
Thanks, but what user profile settings? I don't see such an option in LimeSurvey. The configuration menu does not seem to provide such an option.
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3 years 9 months ago #221907 by holch
Of course it does. Go to the top right corner of your Limesurvey admin, you'll see your user name, click on it and you get 2 options: "My Account" and "Log out"

Go into "My Account" --> "My personal settings" --> "HTML Editor Mode".

Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
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3 years 9 months ago #221940 by baltzis
Thank you so much for your patience!

However, this did not fix the problem (it was already set "Inline html"). The latest update (Version 5.2.1, build 211111) fixed it instead.
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3 years 9 months ago #222023 by DenisChenu
In Global settings : www.limesurvey.org/manual/Global_settings/en
You have a Clear asset cache button, this force new generation of js and css file.

Please !: try it and see if it's fix your issue.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
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3 years 9 months ago #222039 by baltzis
Thanks again. I used and the number in parentheses increased from 11 to 12:
Clear assets cache: (12)

Does this mean anything?

Besides, I accidentally found out that the options on the left column in "Configuration/Global survey" disappeared. Whom should I consult about this?

Anyway, the HTML editor reappeared and it seems that it works OK. Thanks again for your time.
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