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Emails are not sent from survey, but global email test works

  • npfeiffer
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3 years 3 months ago #221536 by npfeiffer
Test of email from Global settings works properly (both sent and received.)

Emails from active surveys are not actually received, although the limesurvey cloud software reports emails have been sent.

Any idea on this issue?
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  • DenisChenu
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3 years 3 months ago #221546 by DenisChenu

 limesurvey cloud software reports emails have been sent.

Any idea on this issue?
 
Spam issue ?
Did you send an email to your adress and check the spam ?
You can use www.mail-tester.com/ to check.

And if you use cloud : please contact the cloud support.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
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