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Server error when upgrading from 5.0.8 to 5.0.12
- routard
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2 years 8 months ago #218652
by routard
Server error when upgrading from 5.0.8 to 5.0.12 was created by routard
Hi,
I've just tried to upgrade from 5.0.8 to the last 5.0.12 ; when uploading , I have to update the database but I have a server error and I can't finish the update (I paste old files from 5.0.8 and all seems Ok). Could you help me? Here is the error. Regards.
500 : Internal server error
Wrong parameters for CException([string $message [, long $code [, Throwable $previous = NULL]]])
I've just tried to upgrade from 5.0.8 to the last 5.0.12 ; when uploading , I have to update the database but I have a server error and I can't finish the update (I paste old files from 5.0.8 and all seems Ok). Could you help me? Here is the error. Regards.
500 : Internal server error
Wrong parameters for CException([string $message [, long $code [, Throwable $previous = NULL]]])
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- DenisChenu
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2 years 8 months ago #218669
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
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Replied by DenisChenu on topic Server error when upgrading from 5.0.8 to 5.0.12
Argl.
A bad Exception ?
Except : activate debug mode and report the issue : no idea.
A bad Exception ?
Except : activate debug mode and report the issue : no idea.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- duvemyster
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2 years 8 months ago - 2 years 8 months ago #218829
by duvemyster
Replied by duvemyster on topic Server error when upgrading from 5.0.8 to 5.0.12
Did you ever find the way around this? I just ran into the same server error message on the database update using comfort update from 3.27.10+210803 to 5.1.0+210811
When I return to /index.php/admin/databaseupdate/sa/db/ (fresh page load) the Database Upgrade page loads again. But starting it again leads to 500: Internal Server Error
Wrong parameters for CException([string $message [, long $code [, Throwable $previous = NULL]]])
When I return to /index.php/admin/databaseupdate/sa/db/ (fresh page load) the Database Upgrade page loads again. But starting it again leads to 500: Internal Server Error
Wrong parameters for CException([string $message [, long $code [, Throwable $previous = NULL]]])
Last edit: 2 years 8 months ago by duvemyster. Reason: Clarifying -- not browser back button
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- duvemyster
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2 years 8 months ago #218835
by duvemyster
Replied by duvemyster on topic Server error when upgrading from 5.0.8 to 5.0.12
I restored everything -- the database also needed to be restored -- then tried comfort update a second time, and ran into the same 500 error...
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- routard
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2 years 8 months ago #218837
by routard
Replied by routard on topic Server error when upgrading from 5.0.8 to 5.0.12
Hi! Couldn't solve this problem but since a new update is available, I've tried with this new one. And now I have another error, concerning the crypted key or something like that. When back to 5.0.8 , all is ok. When I update, I copy the "security.php" file with "config.php" to the 5.0.13 folder... and when update I have the message that the security key has changed since last install... don't understand Please help !
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- duvemyster
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2 years 8 months ago #218840
by duvemyster
Replied by duvemyster on topic Server error when upgrading from 5.0.8 to 5.0.12
Thanks for your reply @routard.
I restored back to 3.27.10+210803 again. However, I'm wondering if it might have something to do with my particular limesurvey installation. I have another test installation in a different subdirectory on this same survey that updated smoothly from Version 3.27.11+210809 to 5.1.0+210811.
In my case, the differences I've identified so far between my two different experiences on the same system are:
1. My successful updated stared from Version 3.27.11+210809 and the other one started from 3.27.10+210803
2. The database size of my successful update is smaller.
3. There are some cached files in the tmp directory of the update that didn't go well (from recent zip archive exports), but that seems quite unlikely.
4. There could be something else I haven't identified yet, though they are meant to be the same or similar as the one that worked is where I test things before running them live.
I will let you know after I rule things out, though my first item above is clearly unrelated to what you are running into.
I restored back to 3.27.10+210803 again. However, I'm wondering if it might have something to do with my particular limesurvey installation. I have another test installation in a different subdirectory on this same survey that updated smoothly from Version 3.27.11+210809 to 5.1.0+210811.
In my case, the differences I've identified so far between my two different experiences on the same system are:
1. My successful updated stared from Version 3.27.11+210809 and the other one started from 3.27.10+210803
2. The database size of my successful update is smaller.
3. There are some cached files in the tmp directory of the update that didn't go well (from recent zip archive exports), but that seems quite unlikely.
4. There could be something else I haven't identified yet, though they are meant to be the same or similar as the one that worked is where I test things before running them live.
I will let you know after I rule things out, though my first item above is clearly unrelated to what you are running into.
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- holch
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2 years 8 months ago #218842
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Server error when upgrading from 5.0.8 to 5.0.12
As paying comfort update customers you can open a support ticket with the Limesurvey GmbH.
Also a bug report should help. A bug not reported is a bug not fixed.
Also a bug report should help. A bug not reported is a bug not fixed.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
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- duvemyster
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2 years 8 months ago #218848
by duvemyster
Replied by duvemyster on topic Server error when upgrading from 5.0.8 to 5.0.12
Will do so after I get back to it and take a stab at finding a reproducible scenario.
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- GuernseyResearch
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2 years 8 months ago #218849
by GuernseyResearch
Replied by GuernseyResearch on topic Server error when upgrading from 5.0.8 to 5.0.12
This bug killed our LS 3 installation and I have submitted bug 17507
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- ollehar
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2 years 8 months ago #218869
by ollehar
Replied by ollehar on topic Server error when upgrading from 5.0.8 to 5.0.12
Version 5.1.1 released, please try again with this new version and let us know if any problems remain. Thank you!
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- duvemyster
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2 years 8 months ago - 2 years 8 months ago #218872
by duvemyster
Replied by duvemyster on topic Server error when upgrading from 5.0.8 to 5.0.12
I just finished setting up a test environment to run a comfort update from a fresh installation of 3.27.11+210809 to to 5.1.x using a duplicate of the db from when I ran into the 500 error from 3.27.10+210803. I was headed toward attempting to identify a reproducible scenario.
However, comfort update changed overnight, perhaps coinciding with the 5.1.1 release. Currently there is no longer an update path offered from 3.27.11+210809, and the only comfort update path offered for Version 3.27.10+210803 is to 3.27.11+210809 (which it seems like should have been an option all along).
However, comfort update changed overnight, perhaps coinciding with the 5.1.1 release. Currently there is no longer an update path offered from 3.27.11+210809, and the only comfort update path offered for Version 3.27.10+210803 is to 3.27.11+210809 (which it seems like should have been an option all along).
Last edit: 2 years 8 months ago by duvemyster. Reason: clarity
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- duvemyster
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2 years 8 months ago #218873
by duvemyster
Replied by duvemyster on topic Server error when upgrading from 5.0.8 to 5.0.12
See discussion at
bugs.limesurvey.org/view.php?id=17507
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