- Posts: 31
- Thank you received: 1
Welcome to the LimeSurvey Community Forum
Ask the community, share ideas, and connect with other LimeSurvey users!
Alias "third_party.yiiext.twig-renderer.ETwigViewRenderer" is invalid.
- pnickel
- Topic Author
- Offline
- Junior Member
Less
More
2 years 10 months ago #217065
by pnickel
Alias "third_party.yiiext.twig-renderer.ETwigViewRenderer" is invalid. was created by pnickel
I have not examined my online surveys on my website hosted by GoDaddy for several (many?) months. After the first of the year I found that they were not loading. This week I got back to work on them. I found that LimeSurvey needed php version 7-7.499 and GoDaddy had updated to v. 8.xxx. I downgraded my php on GoDaddy back to 7.xxx. But my surveys still do not load. So I reinstalled LimeSurvey. Now I find that my surveys have been deleted from my server!
So I went to open Admin to work on rebuilding my surveys. Now I get: Internal Server Error Alias "third_party.yiiext.twig-renderer.ETwigViewRenderer" is invalid. Make sure it points to an existing PHP file and the file is readable. An internal error occurred while the Web server was processing your request. Please contact the webmaster to report this problem. Thank you.I am at a total loss as to how to get LimeSurvey running again so I can direct people to my online surveys.
So I went to open Admin to work on rebuilding my surveys. Now I get: Internal Server Error Alias "third_party.yiiext.twig-renderer.ETwigViewRenderer" is invalid. Make sure it points to an existing PHP file and the file is readable. An internal error occurred while the Web server was processing your request. Please contact the webmaster to report this problem. Thank you.I am at a total loss as to how to get LimeSurvey running again so I can direct people to my online surveys.
The topic has been locked.
- holch
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 11655
- Thank you received: 2742
2 years 10 months ago #217069
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Alias "third_party.yiiext.twig-renderer.ETwigViewRenderer" is invalid.
Most likely your surveys were not deleted from the server, because they are stored in the database. Now if you deleted the database, then your surveys are lost. Of course, you need to install into the same database.
But with all that said, you are not mentioning the versions of Limesurvey you had, the one you installed, etc.
Sounds like during the installation something went wrong. Maybe the files have not been uploaded all correctly.
But with all that said, you are not mentioning the versions of Limesurvey you had, the one you installed, etc.
Sounds like during the installation something went wrong. Maybe the files have not been uploaded all correctly.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The topic has been locked.
- pnickel
- Topic Author
- Offline
- Junior Member
Less
More
- Posts: 31
- Thank you received: 1
2 years 10 months ago #217074
by pnickel
Replied by pnickel on topic Alias "third_party.yiiext.twig-renderer.ETwigViewRenderer" is invalid.
LimeSurvey version 5.0.1. No idea what the earlier version was. I will try re-installing.
The topic has been locked.
- pnickel
- Topic Author
- Offline
- Junior Member
Less
More
- Posts: 31
- Thank you received: 1
2 years 10 months ago #217075
by pnickel
Replied by pnickel on topic Alias "third_party.yiiext.twig-renderer.ETwigViewRenderer" is invalid.
Well, this is also extremely weird. GoDaddy reports that the version is 5.0.1. When i start to reinstall it gives me a lower number. When I enter my un and pw the version drops to "2.06+151215" and cannot be changed.
The topic has been locked.
- holch
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 11655
- Thank you received: 2742
2 years 10 months ago #217078
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Alias "third_party.yiiext.twig-renderer.ETwigViewRenderer" is invalid.
How do you install this? Is this an installation routine of GoDaddy or do you install it manually? Sounds like you are using one of those "one click installers" that some hosts provide. Might be an error in their routine.
2.06+151215 is ancient! about 5,5 years old. Maybe this was your old version?
2.06+151215 is ancient! about 5,5 years old. Maybe this was your old version?
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The topic has been locked.
- pnickel
- Topic Author
- Offline
- Junior Member
Less
More
- Posts: 31
- Thank you received: 1
2 years 10 months ago #217079
by pnickel
Replied by pnickel on topic Alias "third_party.yiiext.twig-renderer.ETwigViewRenderer" is invalid.
Yeah. It seems to be more a problem of how GoDaddy does the install. I ended up installing to a new directory and then importing all my surveys from the backup on my desktop. Everything seems to be working ok now.
The topic has been locked.