I was updating Moodle from Softaculous on cPanel and I was asked to raise the PHP version to 7.3.27 and switch on PHP extensions sodium and mysqli (had no such thing, switched on nd_mysqli and it worked).
After the update my LimeSurvey 4.3.15+200907 gives me the following error:
Internal Server Error
CDbConnection failed to open the DB connection.
An internal error occurred while the Web server was processing your request. Please contact the webmaster to report this problem.
I have no idea what to do. Not a tech person. Appreciate any help.
Warning: Spoiler!
Code:
Server Information
Item Detail
cPanel Version 94.0(build 10)
Apache Version 2.4.46
PHP Version 7.1.33
MySQL Version 5.7.33-cll-lve
Architecture x86_64
Operating System linux
Perl Version 5.16.3
Kernel Version 3.10.0-962.3.2.lve1.5.27.el7.x86_64
Hello!
I "solved" the problem by raising the PHP version to 7.4.(16).
Still don't understand what happened and how to deal with such cases.
Maybe the Manual needs an update on this topic.